After spending a decade helping local business owners open and grow their businesses, she decided to pursue entrepreneurship. She explored various opportunities, including real estate, digital marketing, advertising, franchises, and retail, before discovering Home Helpers. With a background as a Certified Nursing Assistant and extensive experience in healthcare since 1985, she felt Home Helpers aligned with her business goals of making a meaningful impact in the community and state. Her passion for West Virginia and its people drives her mission to provide employment opportunities that contribute to the local economy and enhance the quality of life.

Her journey in healthcare began in 1985 at a nursing home in Hagerstown, where she earned her CNA designation. She discovered an affinity for working with seniors, leading her to various roles, including five years at a local hospice and managing a healthcare staffing company in Baltimore. In this role, she negotiated staffing contracts with hospitals across the U.S. and facilitated international recruitment of allied health professionals. Upon returning to West Virginia, she transitioned to digital marketing and advertising, becoming an expert in search engine marketing and optimization and assisting over 400 local business owners. During this time, she earned an Associate’s Degree in Business Administration. Eventually, seeking a more impactful venture, she found Home Helpers.

Born in Martinsburg and raised in Charles Town, she is married to Brian Fausey, and together they own American Pest Control, LLC. Brian, originally from Pennsylvania, served 20 years in the Army and has lived globally. They have a blended family of six grown children and thirteen grandchildren, along with three dachshunds. Their military connection fuels their commitment to serving the Veteran community, particularly in helping Veterans and their spouses apply for the Pension Aid & Attendant Benefit for home care. They also support several local charities.

He is the Vice President and Co-Owner of Home Helpers Home Care, serving Martinsburg, Hagerstown, Frederick, and the Northern Shenandoah Valley. Born and raised in Pennsylvania, he joined the US Army in 1977 and retired as a 1st Sergeant from the 82nd Airborne Division in 1997. Following his military service, he held various roles as an electrician, over-the-road truck driver, and control room operator for a chemical mustard agent destruction project at Aberdeen Proving Grounds in Maryland. Eleven years ago, he started his first business as a pest control owner-operator, helping numerous businesses and homeowners with pest issues.During this time, he also co-owned Home Helpers Home Care with his wife, Lisa Fausey. Now that his other business has been sold, he is fully dedicated to working with his wife to grow Home Helpers and provide the best in-home care possible to their community. His commitment is to ensure Home Helpers offers the most comprehensive care for those in need.

In his spare time, he enjoys watching NASCAR races and relaxing on the beach with his wife after a hard day’s work. They also find stress relief and recharge by taking 2- to 4-day weekend trips in their RV.

Jami Orlando is the Marketing Director for Home Helpers Home Care, leading marketing strategy across the Northern Shenandoah Valley, Martinsburg, and Hagerstown & Frederick territories. Her work helps families throughout West Virginia, Virginia, and Maryland find trusted guidance, meaningful resources, and compassionate care close to home.

Jami’s journey with Home Helpers reflects both her commitment to the organization and her ability to grow alongside it. After beginning her career with the company as a Marketing Coordinator, she steadily expanded her role, taking on greater responsibility for brand strategy, digital marketing, content development, community outreach, lead generation, and team leadership. Her evolution into Marketing Director has allowed her to shape a unified marketing vision across multiple territories while ensuring each community receives relevant, localized support.

She holds a degree in Digital Marketing and combines that specialized education with a background in business, healthcare, entrepreneurship, and creative communications. Her previous training as a Certified Nursing Assistant also gives her a valuable perspective on the realities families face when searching for care. She understands that effective marketing in the home care industry is not simply about reaching an audience—it is about building trust, making complicated information easier to understand, and connecting people with support during deeply personal moments.

Jami is especially passionate about creating educational resources and community-focused campaigns that empower families to make informed care decisions. She works closely with leadership, caregivers, referral partners, and local organizations to strengthen awareness of the services and resources available throughout the region.

Outside of work, Jami enjoys traveling, cooking, music, coaching soccer, and spending time with her four children. Her creativity, curiosity, and connection to the communities Home Helpers serves continue to guide her work every day.