We at Home Helpers of MetroWest, MA take pride in offering personalized elder home care services in Natick, MA. We believe that the need to connect with others is a natural part of life. That’s why our agency prioritizes Wellness Calls to provide much-needed companionship or reminders for loved ones. These calls are an essential component of our elder home care services because they ensure our clients feel supported and can occur as frequently as you or a family member desires. We are committed to making sure every individual feels heard and cared for.
If a Wellness Call goes unanswered, our proactive team is ready to act. We work closely with families to determine how many times per day to try and reach our clients. Our plan outlines which family members should be notified and whether that takes place via a phone call, text, or email. This closed loop process guarantees the best in elder home care services and ensures our loved ones maintain their safety. If the situation is not urgent, we simply note the missed call and continue our supportive follow-up routine.
We are especially proud to offer our Cared-4 program, a comprehensive approach to elder home care services designed to address key factors that impact independence. Our services include Personal Care & Companionship, Nutrition and Wellbeing, and Safety measures tailored to each individual. This program reflects our commitment to delivering high-quality care that meets the unique needs of every client, both in Natick, MA and in the surrounding areas. We invite you to sign up for a free in-home assessment so that our agency can learn more about the needs of your loved one and create a custom Care Plan.
What Are Wellness Calls And Why Are They Important?
Wellness Calls provide essential companionship and timely reminders to ensure that clients feel connected. We understand that the need to connect with others is a natural part of life, which is why these calls form a crucial element of our elder home care services.
How Do Your Customized Response Plans Work?
If a call goes unanswered, our team coordinates follow-up attempts based on a personalized strategy. We determine how often to call and notify the appropriate family members through phone, text, or email to maintain your loved one's safety.
What Is The Cared-4 Program And How Can I Register?
The Cared-4 program is an all-encompassing elder home care services initiative focused on Personal Care & Companionship, Nutrition, Wellbeing, and Safety. To get started, contact us for a free in-home assessment and let us develop a custom Care Plan that suits your family's unique needs.
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See Why Families Trust Us
Our family’s experience with Home Helpers of MetroWest has been wonderful. Denise and her team are thoughtful in their processes, communicative with family members, and responsive to any concerns. The caregivers who have assisted my mother are exceptionally reliable, kind, patient, and attentive to her needs. While my independent mother was initially resistant to the idea of having help in her home, she came to greatly appreciate the warm companionship and assistance they provided. Our entire family is grateful for the peace of mind that came with having great caregivers.
Read MoreHome Helpers of MetroWest does a fine job for us, helping to care for my 92-year-old mother. They are very reliable. You can count on them.
Read MoreDenise of Home Helpers of MetroWest has been a lifesaver allowing me the freedom to leave my husband for a break knowing that he will be safe and cared for in my absence.
Read MoreHome Helpers of Metro West provided excellent and professional care for our 90-year-old aunt who wished to remain in her home. Denise and her staff of qualified caregivers gave the very best in service, advice, comfort and geriatric care. Highly recommended! .
Read MoreI was quite overwhelmed with caring for my disabled husband when I first called Home Helpers of MetroWest. The social worker at our local Council on Aging referred me to the company. The owner, Denise Roskamp, was so kind and gave us such helpful advice. For almost two years, I relied on Denise and her wonderful office staff and carefully selected caregivers to assist me in providing 24/7 care for my husband until he passed away. Home Helpers truly cares about their patients and their families. They are very reliable and immediately responsive to any issue that may arise. I highly recommend Denise and her company.
Read MoreHome Helpers of MetroWest has made my life a lot easier in taking care of an elderly parent. The staff there is outstanding. Everyone I’ve worked with there is very kind, professional and experienced in taking care of the aged. I am very thankful that they exist.
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