The Role of Family in Home Care: Strengthening Bonds in Hagerstown & Frederick

They are very knowledgeable problem solvers. They make sure she gets the help she needs. They interact well with her. They are knowledge and able to answer our questions. They are able to explain things well and get things done.

I would recommend Home Helpers because I thought the person who did evaluations seemed caring and personable. This is important when a stranger comes into your home. The services have been helpful because the person who they sent was very pleasant and most willing to do anything. The caregiver was good at seeing things that needed to get done and just did them. The office staff was helpful because they let us know exactly what the services were and what they cost. The deposit we gave was immediately returned without any hassle. My husband felt comfortable with the caregiver. That was important to me because she'd never had anything like that before.

Their compassion is what I like about the agency. The experience has been positive because It helps not having to be here everyday. They do everything well. When we look for a caregiver, we need someone to take care of her hygiene. They actually answer the phone and you don't have to talk to a recording. Their honesty and compassion is something I appreciate.

The same caregiver comes all the time. My husband can remember her. She speaks loudly. It gives me time to go out and run errands. Jodie gives him his shower when she is here because I can't get him to. They explain everything to me, and they work with me. They are very cooperative. They help me understand what can be done. She is compassionate, friendly, kind, and humorous.

Their services are life changing. They have a nice mix of people, from young to not so young. As well as inexperienced to experienced. They communicate and adapt to change well. They are very easy to deal with.

When I spoke with Lisa, she was very likable and professional. She gave me a good feeling. It's more of a piece of mind. We have them three days a week for four hours. It gives us peace of mind while we are out of the house. We know he has helpful companionship and they are there just in case. She does his laundry, folds them, and runs the vacuum cleaner, and the things she does voluntarily.