Need Home Care?
Contact Us Today
"*" indicates required fields
Home Helpers Home Care provides 24-hour home care across Greater Cincinnati and Northern Kentucky with trained caregivers who work in rotating shifts and stay awake, alert, and ready to help at every hour of the day and night โ we do not offer live-in care โ with a dedicated Care Manager who knows your family by name and checks in within the first 24 hours of care.
By Kristin Worthington, co-owner, Home Helpers Home Care of Greater Cincinnati & NKY
Some of the sweetest moments our caregivers describe happen in the middle of the night: warming milk at 3 a.m. for a client who canโt sleep, sitting with her until a favorite old song settles her back down, and having breakfast started when she wakes. That is what around-the-clock care should feel like โ not someone in the house, but someone present. If your family has reached the point where being alone for even part of the day no longer feels safe, this page will tell you plainly how our 24-hour care works, how itโs staffed, and what to ask any agency youโre comparing.
Trusted care starts with a conversation. Call (513) 712-0736 or schedule your free in-home assessment to discover how Home Helpers can support your family with personalized, dependable care.
Youโll find two very different services both called “24-hour care” in Cincinnati. Live-in care places one caregiver in your home for days at a stretch โ and that model assumes the caregiver sleeps a full night under your roof. Home Helpers of Cincinnati and NKY does not offer live-in care, by deliberate choice. Our 24-hour home care runs in rotating shifts, so the caregiver with your loved one at 3 a.m. began her shift rested and is awake, alert, and ready to help โ the same standard we hold at 3 p.m.
We staff it this way because the families who truly need around-the-clock care usually need it most at night โ wandering, sundowning, falls on the way to the bathroom, or simply the fear of being alone in the dark. A caregiver who is asleep down the hall canโt prevent the 2 a.m. fall. One who is awake in the next room can.
Shift care has two other advantages families notice quickly. No single caregiver burns out carrying your family alone, and because our caregivers are our own employees โ screened, insured, trained, and backed up by a team โ a sick day or a vacation never leaves a gap in coverage. Weโve staffed care this way for Greater Cincinnati and Northern Kentucky families since 2004; weโre BBB A+ accredited and Home Care Pulse Certified.
Your care plan is built around your loved oneโs routines, not ours. Around the clock, caregivers help with:
For clients living with Alzheimerโs or another dementia, our caregivers are trained in dementia communication โ and around-the-clock consistency is often what makes remaining at home possible. Many of our 24-hour families come to us after a hospital stay, when recovery needs more support than family alone can give.
Not every family needs all 168 hours a week. If days are manageable but nights are the worry, we build overnight shifts โ for example 10 p.m. to 6 a.m. โ with the same awake-and-alert standard. An overnight caregiver in Cincinnati or Northern Kentucky from our team helps with late-evening routines, is present and awake through the night for bathroom trips and reassurance, and has breakfast and morning medications reminders handled before the family arrives. Overnight care is often where families start; if needs grow, the plan grows with you.
Every Home Helpers family gets a dedicated Care Manager โ one named person, not a call center. Your Care Manager checks in within the first 24 hours of care, visits at 14 and 30 days and about every 60 days after, and adjusts the plan as needs change. Within the first month, your Care Manager will also find one specific way to bring your loved one joy โ a garden bed made reachable again, a Reds game on the radio with someone whoโll talk about it. Around-the-clock care should not just keep someone safe. It should give them their life back in the place they love.
We believe you deserve numbers before a sales conversation. At typical Greater Cincinnati rates of $34 to $38 per hour, around-the-clock care runs roughly $25,000 to $28,000 per month, with the exact figure depending on the level of care involved. After your free in-home assessment we put your estimate in writing, at no charge and with no obligation โ and if we think you need fewer hours than youโre asking for, weโll say so. For the full honest breakdown, see our guide: How Much Does 24-Hour Home Care Cost in Cincinnati? [link to blog post]
For eligible veterans, 24-hour home care may be covered through the VA Community Care Network at little or no cost to the family. We are an approved VA CCN provider [link: VA CCN page] โ call the Cincinnati VA Community Care office at (513) 475-6460 to ask about eligibility, or start with us and weโll walk you through it.
No. We staff 24-hour care exclusively with awake caregivers working in rotating shifts. Live-in arrangements assume the caregiver sleeps overnight in your home; we believe families paying for around-the-clock care deserve a caregiver who is awake and alert at every hour. If a quote from another agency is dramatically lower than ours, ask whether the overnight caregiver will be awake โ that is usually the difference.
Yes. Overnight shifts are working shifts, not sleeping arrangements. Your caregiver is awake, attentive, and checking on your loved one through the night โ which is exactly when wandering, falls, and anxiety are most likely.
We build a small, consistent team for each 24-hour family and keep the same faces on the same shifts as much as possible โ consistency matters, especially in dementia care. Because caregivers are our employees with a team behind them, an illness or vacation never means a stranger at the door unannounced; your Care Manager tells you who is coming.
In most situations we can begin care within 24 to 48 hours of the in-home assessment. For urgent situations โ a hospital discharge, a sudden decline โ call (513) 712-0736 and tell us your timeline; we make every effort to move faster.
Yes โ hospital discharge is one of the most common reasons families call us. If you call while discharge is being planned, we can have a caregiver scheduled for the day your loved one comes home. Learn more on our transitional care page [link: transitional care page].
Trusted care starts with a conversation. Call (513) 712-0736 or schedule your free in-home assessment to discover how Home Helpers can support your family with personalized, dependable care.
Your Questions, Answered
Home Helpers Home Care offers a wide range of in-home care services, including personal care, companionship, nutrition support, wellness monitoring, and specialized care for chronic conditions, dementia, and recovery.
Our services are designed for seniors, individuals with disabilities, those recovering from illness or surgery, and anyone who needs extra support to live safely and comfortably at home.
Yes, every care plan is fully personalized based on each clientโs unique needs, preferences, and schedule, whether they require a few hours of support or 24/7 care.
Yes, our caregivers are carefully screened, trained, and insured to provide compassionate, high-quality care you can trust.
Getting started is easyโsimply contact your local Home Helpers location to schedule a free in-home assessment and create a care plan tailored to your needs.