VA Home Care for Cincinnati and Northern Kentucky Veterans

Veterans Home Care for Those Who Served in Cincinnati, OH, Florence, KY and Surrounding Areas

Home Helpers of Cincinnati and NKY is an authorized VA Community Care Network (CCN) in-home care provider — NPI 1538314299, authorized since 2021 — serving veterans across Hamilton, Butler, Warren, and Clermont counties in Ohio and Boone, Kenton, and Campbell counties in Kentucky. When the VA approves a veteran for home care benefits, the benefit covers the cost, and care can usually begin within 24 hours of authorization.

By Kristin Worthington, co-owner, Home Helpers Home Care of Greater Cincinnati & Northern Kentucky • Reviewed and updated August 2026

If you’re a veteran researching home care, or you’re an adult child or spouse trying to figure out whether the VA will help pay for the care your veteran needs at home, this page is for you. Here’s what I

want you to know before you call anyone else: the benefit is real, the path is shorter than most families expect, and we have walked hundreds of local veterans down it since 2021.

How Cincinnati and NKY veterans use VA Community Care for home care — step by step

1. Be enrolled in VA health care. If your veteran isn’t enrolled yet, start with VA Form 10-10EZ (the links are at the bottom of this page). Your Veterans Service Organization — VFW, American Legion, AMVETS, or DAV — will help with this at no cost.
2. Ask the VA care team for home care. Call the Cincinnati VA Community Care office at 513-475-6460, or raise it with your veteran’s VA primary care provider or social worker. Ask about the Homemaker and Home Health Aide benefit. The VA team determines eligibility and the hours per week your veteran needs.
3. The VA creates a Community Care referral. Ohio and Kentucky referrals run through the VA’s Community Care Network (Region 2, administered by Optum Serve). You’ll get a referral and authorization — keep that number handy.
4. Choose your provider. Your care coordinator will ask which agency you want assigned. Tell them: Home Helpers of Cincinnati and NKY, NPI 1538314299. That number is what gets us attached to your veteran’s care plan.
5. Care starts. Once we receive the authorization we can usually begin within 24 hours — including hospital-discharge situations where the timeline is tighter. The VA pays us directly; the veteran typically pays nothing out of pocket.

The VA benefits most families ask about

The Homemaker and Home Health Aide program covers our caregivers helping with bathing, dressing, mobility, meal preparation, light housekeeping, and supervision for veterans who need that support to stay safely at home. This is the most common path.

The Caregiver Support Program provides respite care so a family member who is the primary caregiver can take a real break. We staff the respite hours. The VA’s national Caregiver Support Line at 855-260-3274 routes you to the Cincinnati VA’s caregiver support team.

Aid and Attendance is a separate VA pension benefit some wartime veterans and surviving spouses qualify for. It isn’t paid through the CCN, but it can pay for the same services we provide. Apply free through a Veterans Service Organization or a VA-accredited claims agent — we can point you to either.

What we actually do for veterans at home

Daily living support — bathing, grooming, dressing, transfers, medication reminders, meal preparation, light housekeeping. Companionship and real conversation. Transportation to VA appointments, primary care, the pharmacy, the grocery store, and personal errands. Specialized support for veterans living with dementia, Parkinson’s, stroke recovery, or end-of-life needs. And overnight and 24-hour care, staffed in shifts by caregivers who stay awake and alert through the night — never live-in.

Every caregiver we send is our own employee — screened to Ohio and Kentucky state standards, insured, and backed up by a teammate if they ever can’t make it — not a stranger you’d be left to vet and supervise yourself. Many of our caregivers have cared for veterans for years, and we match for continuity so your veteran sees the same faces.

You’ll also have a dedicated Care Manager — one named person who knows your family, checks in within the first 24 hours of care, visits again at 14 and 30 days, and stays close from there. When something changes, you call a person who already knows the story, not a call center.

If you’re not sure where to start

Call our office at (513) 712-0736 and ask for the VA coordinator. We’ll walk through your veteran’s situation, explain what the VA will and won’t cover, and help you take the next step. The conversation costs you nothing — and after two decades of doing this, there isn’t much we haven’t seen. We’re BBB A+ accredited, Home Care Pulse Certified, and we’ve served Greater Cincinnati and Northern Kentucky since 2004. Making the hard part easier is the whole job.

Your questions, answered

How do I use VA Community Care Network benefits for home care in Cincinnati or Northern Kentucky?

Call the Cincinnati VA Community Care office at 513-475-6460 and ask about home care benefits. The VA confirms eligibility, sets approved hours, and creates a CCN referral; you then choose your provider — tell the coordinator Home Helpers of Cincinnati and NKY, NPI 1538314299 — and care can usually begin within 24 hours of authorization.

Who pays for home care under the VA Community Care Network?

The VA pays the authorized agency directly. For approved Homemaker and Home Health Aide services, the veteran typically pays nothing out of pocket.

How fast can home care start once the VA approves it?

Usually within 24 hours of our receiving the authorization — including hospital-discharge situations. Tell the discharge planner and the VA coordinator as early as you can so the authorization is ready when your veteran comes home.

Can the VA pay for overnight or 24-hour home care for a veteran?

When the VA authorizes that level of care, yes. We staff around-the-clock care in shifts, with caregivers who stay awake and alert through the night — we never place live-in caregivers.

Can a veteran get respite care so a spouse or family caregiver can rest?

Yes. The VA’s Caregiver Support Program funds respite hours, and we staff them. Start with your VA social worker or the Caregiver Support Line at 855-260-3274.

VA resources and links for Cincinnati & NKY families

• Cincinnati VA Community Care office — 513-475-6460 (the fastest starting point for home care benefits)
• Cincinnati VA Medical Center — 3200 Vine Street, Cincinnati; 513-861-3100
• VA Caregiver Support Line — 855-260-3274 (national line; routes to the local caregiver support team)
• Hamilton County Veterans Services — 230 E 9th Street, Cincinnati; 513-946-3300 (free help with claims and enrollment)
• Veterans Service Organizations — VFW, American Legion, AMVETS, and DAV all assist with VA claims at no costs

• VA Form 10-10EZ — Application for Health Benefits (VA.gov)  (or download our local PDF copy)
• VA Health Care Eligibility
• Apply for VA Health Care online

ARE YOU A VETERAN IN CINCINNATI OR NORTHERN KENTUCKY? CHOOSE HOME HELPERS AS YOUR VA CCN IN-HOME CARE PROVIDER

If you are a veteran authorized for homemaker, home health aide, or respite services as part of the VA CCN program, we will be honored to be your chosen provider. To choose us as your provider, provide the following information to your VA Social Worker:

VA CCN Program Listing: HOME HELPERS

4760 Red Bank Rd Ste 300, Cincinnati, OH 45227-1549

Phone: 513-754-1182

NPI (National Provider Identifier): 1538314299