When a family calls our office asking about around-the-clock care, there is usually a specific night behind the question. Mom got up at 2 a.m., fell on the way to the bathroom, and lay there until morning. Dad with dementia unlocked the front door while his wife slept. Whatever the night was, the question that follows is the same: “What would it actually cost to have someone there all the time?” — and most websites answer it with a contact form instead of a number.
I would rather give you the number. It is a significant one, and you deserve to see it clearly before you sit through anyone’s sales conversation, including ours.
Around-the-clock coverage is 168 hours of care every week. At typical Greater Cincinnati agency rates of $34 to $38 per hour, that works out to:
National estimates land in the same range — about $25,000 per month for 24/7 in-home care. The exact figure for your family depends on the level of care involved: complex conditions, significant mobility help, or care for a couple are priced differently than steady companionship-level support. What the number should never depend on is surprise fees. After our free in-home assessment we put the estimate in writing, at no charge, before you commit to anything.
When you compare agencies, you will run into two very different things both being called “24-hour care,” and the difference matters more than the hourly rate.
Live-in care places one caregiver in your home for days at a time. It looks less expensive on paper — but that model assumes the caregiver gets a full night of sleep in your home. If your mother is up at 2 a.m., the plan is that an awakened, off-duty caregiver responds. For someone who wanders, sundowns, or falls at night — the very reasons families call about 24-hour care in the first place — that gap between “someone in the house” and “someone awake” is exactly where things go wrong.
Home Helpers of Cincinnati and NKY does not offer live-in care, and that is a deliberate choice. Our 24-hour care runs in rotating shifts, so the caregiver with your loved one at 3 a.m. started her shift rested and is awake, alert, and ready to help — the same standard at every hour of the day or night. Shift care also means no single caregiver burns out, and because our caregivers are our own employees with a team behind them, a sick day never leaves your family uncovered.
So when a quote for “24-hour care” comes in dramatically lower than the math above, ask one question: “Will the overnight caregiver be awake?” The answer will explain the price.
There is no way around it: one-on-one care around the clock is a serious financial commitment, and for some families a facility is the right and more affordable answer. Honest comparison, using the most recent Genworth/CareScout Cost of Care data for our area:
Families who choose 24-hour home care usually aren’t choosing it because the math wins. They are choosing what the math buys: a familiar home instead of a move, one-on-one attention instead of a shared call button, routines kept, a spouse who stays in their own bed, and — especially with dementia — the steadiness of the same faces in the same rooms. Our job is to tell you honestly which situation you are in. In our assessments we sometimes tell families a facility, or fewer hours, is the better fit. That honesty costs us revenue and earns us trust, and we are comfortable with that trade every time.
Not always — and this is where a careful assessment can save a family thousands of dollars a month. Some situations that feel like “we need someone here constantly” are really overnight problems, or morning-and-evening problems. Options we regularly build instead:
We would rather right-size the plan than sell you the biggest one. Care plans also change: some families start with overnights and grow into full coverage as a condition progresses.
Usually, yes — because you are paying for a caregiver who sleeps. We only staff 24-hour care with awake caregivers working in shifts, because the families who need round-the-clock care generally need it most at 3 a.m. If overnight sleep-in coverage genuinely fits your situation, an agency that offers live-in may quote less; we will tell you honestly if we think that is all you need.
When both spouses need support, one caregiver can often serve the household on a single care plan — which usually makes home care dramatically more economical for couples than two facility placements. Pricing depends on both spouses’ needs; the assessment covers it.
In most situations we can begin care within 24 to 48 hours of the in-home assessment, and for urgent situations — a hospital discharge, a sudden decline — we make every effort to move faster. Call (513) 712-0736 and tell us your timeline.
Ranges are useful; your number is what matters. The free in-home assessment takes about an hour, will give you a great estimate, and carries no obligation — and you will get honest advice even if that advice is “you don’t need us yet.” Call (513) 712-0736 or schedule your free assessment online. We have been answering these questions for Cincinnati and Northern Kentucky families since 2004, and we are glad to answer yours.