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Services – We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients received invoices which clearly document the hours and services provided.
Hiring – We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire experienced caregivers.
Training – We provide initial orientation to all our caregivers, and ongoing training which can be one-on-one, or in a group setting. We have quarterly caregiver in-service meetings on topics such as Elder Abuse, Alzheimer’s Care, Hospice Care, and Emergency Preparedness. We have an incentive program for our caregivers to achieve higher levels of certification through intensive training.
Scheduling – We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.
Background – We do 7 point background checks on all caregivers, and contact all references.
Supervision – We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.
Back Up – Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.
Taxes – We are responsible for all payroll taxes and unemployment insurance.
Malpractice – We have professional liability insurance and are responsible as the employer.
Employee Injuries – Our employees are covered under our Workers’ Compensation policy.
Theft – Our employees are bonded through our liability insurance.
Your Questions, Answered
Home Helpers Home Care offers a wide range of in-home care services, including personal care, companionship, nutrition support, wellness monitoring, and specialized care for chronic conditions, dementia, and recovery.
Our services are designed for seniors, individuals with disabilities, those recovering from illness or surgery, and anyone who needs extra support to live safely and comfortably at home.
Yes, every care plan is fully personalized based on each client’s unique needs, preferences, and schedule, whether they require a few hours of support or 24/7 care.
Yes, our caregivers are carefully screened, trained, and insured to provide compassionate, high-quality care you can trust.
Getting started is easy—simply contact your local Home Helpers location to schedule a free in-home assessment and create a care plan tailored to your needs.