HomeHelpersHomeCare.com
SMS Privacy Policy
WHO WE ARE
H.H. Franchising Systems, Inc. (“Home Helpers,” “we,” or “us”) is the franchisor of the Home Helpers® network of franchised home care businesses (each referred to as a “Franchise” and together collectively referred to as the “Network”). Each Franchise is independently owned and operated. This SMS privacy policy applies to phone numbers and SMS Consents that we collect through our designated sign-up forms. This SMS privacy policy does not apply to information collected by us offline, other information collected through our Website, through other digital activities, or through any website operated by our affiliates. Please see our general Privacy Policy.
INFORMATION WE COLLECT
We collect personal information to provide better services to our customers. This may include:
- Contact information such as name, email address, phone number, and mailing address
- Information you provide when filling out forms on our website, over the phone, or in person
HOW WE USE YOUR INFORMATION
We use your personal information for appointment reminders, promotional offers, employment offers, service updates, and other relevant communications.
SHARING OF INFORMATION
We may share information we collect, including your personal information, with our Franchises. We do not sell, rent, or share your personal information, including SMS Consents and phone numbers, with any other third parties for their marketing purposes. Your information may only be shared with Franchises and trusted service providers who assist us in operating our business and delivering services to you.
SMS CONSENT
If you have opted to receive SMS communications from Home Helpers Home Care, we will use your phone number solely for the purposes described below.
TERMS OF SERVICE FOR SMS COMMUNICATIONS
TYPES OF SMS COMMUNICATIONS
If you have consented to receive SMS messages you may receive messages related to:
- appointment reminders.
- employment offers
- follow-up messages regarding services provided
- promotions or offers (if applicable)
MESSAGE FREQUENCY
Message frequency may vary based on the type of communication. For example, you may receive up to 10 SMS messages per month.
POTENTIAL FEES FOR SMS MESSAGING
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary for domestic and international messages.
OPT-IN METHOD
You can opt-in to receive SMS messages through the following methods:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
OPT-OUT METHOD
You can opt-out of receiving SMS messages at any time by:
- Replying “STOP” to any SMS message you receive
- Contacting us directly to request removal from our messaging list
HELP
If you experience any issues, reply with the keyword “HELP” to any SMS message.
ADDITIONAL OPTIONS
If you do not wish to receive SMS messages, do not check the SMS Consent box on our forms.
STANDARD MESSAGING DISCLOSURES
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP”.
- Message frequency may vary.