Best of Home Care® Endorsement


Cincinnati, OH- For the 7th consecutive year, Home Helpers Home Care® has earned National Provider Status and Best of Home Care® by Home Care Pulse®. The Home Helpers national network was named Home Care Pulse Endorsed National Provider and Best of Home Care Endorsed National Provider based on client and family satisfaction scores gathered by the organization. The endorsement means that Home Helpers is ranked among a small handful of in-home care providers across the country who have proved their ability to provide an exceptional working experience to Caregivers and to deliver the highest quality care to clients.

Best of Home Care Endorsed badge

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“Earning these national recognitions and having so many of our offices recognized with Best of Home Care Awards is truly awesome. We are so proud of and thankful for our franchise owners, their industry-leading Caregivers and our corporate team. Together we all work every day to provide exceptional care and customer service for our clients,” Emma Dickison, Home Helpers’ CEO and President said.

Best of Home Care award-winning providers have contracted with Home Care Pulse to gather feedback from their clients and Caregivers via live phone interviews each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores in areas such as professionalism, compassion of Caregivers, training, and client/Caregiver compatibility.

“Since these awards are based on real, unfiltered feedback from clients and Caregivers, Home Helpers Home Care has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and Caregiver satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care,” Todd Austin, President of Home Care Pulse, said.



Home Care Pulse is the industry’s leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry’s top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards.

Visit to learn more about our VANTAGE program, or visit to learn about the Private Duty Benchmarking Study, the home care industry’s largest and most comprehensive annual study, featuring benchmarks on finance, sales, marketing, operations, and more.

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Founded in 1997, Cincinnati-based Home Helpers® Home Care is one of the nation’s leading senior-care franchises, specializing in comprehensive home care services for seniors, expectant and new mothers, those recovering from illness or injury, and individuals facing lifelong challenges. Home Helpers Home Care currently has a presence in more than 1,000 communities across North America and is seeking qualified franchise candidates in strategic communities throughout the country.

Home Helpers Home Care has been ranked the #1 Senior Care Franchise and “Best of the Best” by Entrepreneur magazine five times and continues to lead the way in the senior-care industry. Our goal is to make life easier by delivering the same exceptional care we would expect for ourselves and our families. We will provide services to support any individual wherever they call home. Our primary mission is to be the most trusted and respected provider of comprehensive home care services and support for individuals who choose to remain independent in their homes and communities.

Home Helpers Home Care does not discriminate against anyone based on religion, race, sex, color, national origin, ethnicity, disability, age, or sexual preference in connection with employment or acceptance, treatment, or participation in its programs, services, and activities.

Home Helpers Home Care committed to recruiting 3,000 veterans and military family members to its network in 2018.

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