Home Helpers Home Care of Northern Shenandoah Valley

General Home Care Questions

What services do you provide?

We offer in-home care services customized for seniors, individuals recovering from surgery, and those with disabilities. Our services include:

• Personal Care (bathing, dressing, grooming)
• Companion Care (meal prep, light housekeeping, errands)
• Respite Care (temporary relief for family caregivers)
• Alzheimer’s & Dementia Care (specialized memory care)
• 24/7 & Live-In Care (around-the-clock support)

What areas do you serve?

We proudly serve families in 14 counties in three states:

• West Virginia: Berkeley, Jefferson, and Morgan
• Maryland: Washington & Frederick
• Virginia: Frederick, Clarke, Shenandoah, Warren, Loudoun, Fauquier, Page, Culpeper and Rappahannock

Getting Started with Home Care

How do I know if my loved one needs home care?

If they struggle with daily tasks like bathing, cooking, or medication management—or if they need companionship to prevent isolation—home care may be a great solution. We offer free consultations to assess your loved one’s needs.

How do I arrange services?

Call our West Virginia office at 304-433-8000, our Maryland office at 240-452-4650, or our Virginia office at 540-771-2555 for a free consultation. You can also fill out our online form, and we’ll contact you promptly.

Can I change or cancel services if needed?

Yes! Our care plans are flexible and can be adjusted anytime to fit your needs. This is delineated in our Client Services Agreement

Caregiver & Safety Concerns

How do you select your caregivers?

We conduct thorough background checks, reference checks, and in-depth interviews. The company is bonded and insured. Also, our caregivers receive ongoing training and must meet our high standards of professionalism and compassion.

Is home care safe?

Absolutely! We follow strict safety protocols, including infection control measures, to ensure your loved one’s well-being.

Costs & Payment Options

How much does home care cost?

The cost depends on the level of care and hours needed. Contact us for a personalized quote.

Do you accept insurance or Medicaid?

We work with private pay, long-term care insurance, and Veteran benefits. If you’re unsure about your options, we can guide you through the process during your consultation.

Specialized Services & Local Resources

Do you offer care for veterans?

Yes! We are an approved provider through the Veterans Administration in Maryland and West Virginia. We assist veterans and their spouses with in-home care and can help with VA benefits eligibility screening.

Are there local programs to help with home care costs?

Financial assistance programs are available in West Virginia, Maryland, and Virginia for qualifying seniors. Contact us for details on available resources.

Do you provide transportation assistance?

Yes! As part of our regular caregiving services, we can help with rides to medical appointments, grocery shopping, and errands.

Are there local organizations that can provide additional support?

Yes! We work closely with:

• • Local Area Agencies on Aging (assistance for seniors)
  • Alzheimer’s Association chapters (support groups & education)
  • Veterans Administration Medical Centers (resources for veterans)

• Hospices

• Home Health Agencies

• Senior Living Communities

If you’re looking for specific local resources, give us a call, and we’ll point you in the right direction.

We’re here to help you navigate home care options for your loved one. Call us today at (540) 328-6418 or complete our online form to schedule your free consultation.