Hear From The Families We Serve

They are on time and prompt. When I need anything, they are there to help. The hiring manager hires all the right people for me. Communication is highly important and they are with me every step of the way. They have compassion and they are always good.

Their communication is really good, and I really like their online portal. Their rates are also competitive. It’s great for my mom, because she’s in assisted living. It’s comforting to know that there’s a third party and another set of eyes on things. For the most part, they’re very good. They have patience with my mom, even when she’s being demanding. She’s had some rough days with her memory, and they always try to keep her calm. They are very good at calling when they have issues or concerns, and they let me know when our caregiver won’t be there. If they are not a good fit for us, we can always call the office and they’ll find someone more suited to her.

My father got sick and got covid so we were admitted to the hospital. He needed more of a facility care as opposed to at home, then passed away. They seemed to work with us regardless of the task. My father developed great friendships with the caregivers. They help with getting my father up and prepared for the day, and ensured he was good to go with his medication and food. They made sure he lived in a clean environment and made his bed every night. I felt like when we needed something or an issue came up we were notified. They offered the right services, they followed the same care my sister and I would do so it was consistent. They were amazing, but they did have some caregivers who had to cancel at the last minute. Sometimes we did have a little late of a notice but it wasn’t really anything serious.

We really like the person they’ve sent to help with my mom. The manager is also very helpful. They clean for my mom, which means I don’t have to. The caregiver cleans and does laundry for my mom. I’ve only talked to them about once, but they were very helpful and nice. Our caregiver is very pleasant and she’s consistent. We know she’ll be here. She really enjoys being with my mom. The caregiver makes us all feel comfortable.

They are very knowledgeable problem solvers. They make sure she gets the help she needs. They interact well with her. They are knowledge and able to answer our questions. They are able to explain things well and get things done.

I would recommend Home Helpers because I thought the person who did evaluations seemed caring and personable. This is important when a stranger comes into your home. The services have been helpful because the person who they sent was very pleasant and most willing to do anything. The caregiver was good at seeing things that needed to get done and just did them. The office staff was helpful because they let us know exactly what the services were and what they cost. The deposit we gave was immediately returned without any hassle. My husband felt comfortable with the caregiver. That was important to me because she’d never had anything like that before.

Their compassion is what I like about the agency. The experience has been positive because It helps not having to be here everyday. They do everything well. When we look for a caregiver, we need someone to take care of her hygiene. They actually answer the phone and you don’t have to talk to a recording. Their honesty and compassion is something I appreciate.

The same caregiver comes all the time. My husband can remember her. She speaks loudly. It gives me time to go out and run errands. Jodie gives him his shower when she is here because I can’t get him to. They explain everything to me, and they work with me. They are very cooperative. They help me understand what can be done. She is compassionate, friendly, kind, and humorous.

When I spoke with Lisa, she was very likable and professional. She gave me a good feeling. It’s more of a piece of mind. We have them three days a week for four hours. It gives us peace of mind while we are out of the house. We know he has helpful companionship and they are there just in case. She does his laundry, folds them, and runs the vacuum cleaner, and the things she does voluntarily.

The agency has been very cooperative to make our experience positive. I would recommend them because the aide that comes out and helps has been very efficient. My caregiver is pleasant, experienced, and knows what she is doing.

My favorite thing about them is their reliability. The caregivers were able to help him with basic cleaning and organizing his home. I liked that the caregivers were very friendly.

The caregivers cared for my mom like I would. My mom was bedridden so they helped her with everything such as feeding, and bathing. The office staff was always pleasant and made me feel like I was cared for.

I like that they are very communicative, and the staff helps us navigate through all the insurance and everything. They have had a great attitude and they are really helpful with schedule changes.

I like that the girls are friendly, helpful, and I just can’t say enough about them. They way everything is set up with the program is outstanding. I am able to make a doctor appointment and they will be there for me when needed. They drive around and be my feet for me.

I like the fact that I can get my hours and more while working with my availability. There are always clients available for me to go to and put me with one based on their needs and my availability.

Diane takes good care of me, I couldn’t get along without her. She picks up after me, helps me in and out of the car and takes me to appointments. She’s just wonderful.

“They have assisted me so I can go out and get rest or go shopping. I like the idea that they are professional, on time, and do what is expected for his care, like exercise and bathing.”

“The services are life-changing. I like this agency because they are highly organized. They are very nice people. The office staff bends over backward for any issues. The services are life changing.”

“Two of the caregivers especially from Home Helpers bonded with the client as if they were sisters. The services made the client’s day, and she looked forward to their care. Back in her day, the client was a singer. The caregiver would sing together with her. They had a great time together. The caregivers were able to keep her so happy, even while I was gone.”

“I would recommend them because of the flexibility around a schedule. I learned some new things when I got back into the field. They show appreciation by always doing stuff for us. We have team meetings, monthly raffles, and an attendance regard program. The office staff is very attentive to my needs from questions to schedules. The clients I have are a good fit because of the hours as well as the client I have.”

“I like that it was a very easy process to get started. The caregiver is great at communicating. They have been able to answer all my questions and resolve any issues or concerns I’ve had. I appreciate that they dependable and her to help.”

“I like the people, communication, and how they appreciate employees. They relay messages back and forth with each other. If you don’t understand something, they call you to make sure that you understand.”