Services – We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients received invoices which clearly document the hours and services provided.
Hiring – We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire experienced caregivers.
Training – We provide initial orientation to all our caregivers, and ongoing training which can be one-on-one, or in a group setting. We have quarterly caregiver in-service meetings on topics such as Elder Abuse, Alzheimer’s Care, Hospice Care, and Emergency Preparedness. We have an incentive program for our caregivers to achieve higher levels of certification through intensive training.
Scheduling – We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.
Background – We do 7 point background checks on all caregivers, and contact all references.
Supervision – We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.
Back Up – Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.
Taxes – We are responsible for all payroll taxes and unemployment insurance.
Malpractice – We have professional liability insurance and are responsible as the employer.
Employee Injuries – Our employees are covered under our Workers’ Compensation policy.
Theft – Our employees are bonded through our liability insurance.
We make daily life easier as needs change, with support for personal care, mobility, medication reminders, and recovery after a hospital stay.
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Staying active and connected matters. Our caregivers provide companionship and meaningful engagement to support emotional health and independence.
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Healthy meals and proper hydration are essential. We help with planning, shopping, and preparation to support daily wellness and energy.
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Strong relationships bring comfort and purpose. We help seniors stay connected through social engagement, technology, and regular check-ins.
Learn MoreSee Why Families Trust Us
"My friends ask me if I trust Home Helpers of Lake Country, and I let them know that I trust Home Helpers of Lake Country, 100%."
Read More"I think it’s great that one or both of the owners come out to meet with the family. Lisa does a shift with a client who needs more than companion care, to optimize safe & efficient care. The communication of the Home Helpers exceeds my expectations.....always available. The staff is caring, patient, sensitive, & seem to understand the importance & responsibility of the job. They listen to the needs of the family and adjust the care accordingly. Home Helpers of Lake Country has a true ’family’ feel, yet professional, exactly what we wanted for Mom. They were there when we couldn’t be. We knew we could put complete trust in their caregivers."
Read More"Dave Schmidt came into my office and said he was from Home Helpers of the Lake Country. I really didn’t know much about Home Helpers until Dave said they come into the home and help care for a loved one while the caregiver is away from the home. My husband has had Parkinson’s for 26 years and while I work part-time, I was uneasy leaving him alone. We had tried adult daycare but after one day of that, we both agreed never to go back. There’s something to be said about the comfort of your own home. Dave and Lisa were a Godsend. They both came to our home to meet with us and talk about the care they offer. We soon realized that they themselves were very caring people. I told them the hours I work and some days needed extra hours for running errands. They’re very accommodating to our needs. We’re so pleased with the people they send. They play a variety of games with Bob, go on some walks or just sit and talk. It’s peace of mind for me knowing Bob is well-taken care when I’m not there. Thank you so much, Dave & Lisa!!!"
Read More"Dave and Lisa, thanks for all the wonderful care given by all the girls including you Lisa. We couldn’t be happier with all. They all do their care with kindness, love, and expertise!. God bless you."
Read More"I do not know what they could improve on. My overall experience was very positive. It was my mother’s changing needs and difficulty accepting it that made it difficult to change the avenue of care."
Read More"She has dementia, and she would complain if someone was excitable or loud. I wanted them to be low key and soft-spoken. They have provided very good matches."
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