Meet Our Team

  • Berta Verastegui

    Office Manager
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    Berta Verastegui

    Office Manager
    Berta Verastegui, our Office Manager, was born in Lima, Peru, and has been a resident of the United States since 1999. Her professional journey began in the International Trade Shows Business, where she excelled as a Project Manager for Latin America and Asia. In 2019, she joined our team, bringing with her a wealth of experience and expertise.
    In her role as Office Manager, Berta oversees various crucial responsibilities, including recruitment of caregivers and serving on the scheduling team. She manages Accounts Receivables, handles incoming calls, and directs clients to management as needed. Berta also assists with payroll, acts as a liaison between caregivers and management, and facilitates communication between clients and our team.
    She prides herself on practicing professionalism and courtesy in all client interactions.
    Her role as Office Manager, makes significant contributions to our team and daily operations.
  • Packy Poon

    President / CEO
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    Packy Poon

    President / CEO
    Compassionate and dedicated senior care provider with a genuine passion for enhancing the quality of life for elderly individuals. With over 5 years of experience in the field, I specialize in providing personalized care, support, and companionship to seniors. I believe in treating every individual with respect, empathy, and dignity, ensuring their well-being and comfort are always the top priorities. Driven by a personal journey that began with the passing of my beloved father, I was inspired to embark on a career in senior care. The profound experience of caring for my father during his final days ignited a deep passion within me to make a difference in the lives of elderly individuals. Witnessing the impact of compassionate and dedicated care firsthand, I decided to channel my empathy and understanding into a profession that focuses on providing comfort, support, and dignity to seniors in need.
    I have honed my skills in providing personalized assistance, emotional support, and companionship to elders. My commitment to excellence is grounded in the belief that every individual deserves to age with grace, respect, and compassion. By creating a nurturing and safe environment for seniors, I strive to honor my father’s memory by delivering the kind of care that he deserved in his final days.
    I am dedicated to upholding the values of empathy, integrity, and kindness in my work, ensuring that each senior under my care feels valued and cherished. Through my experiences and personal journey, I have found profound fulfillment in making a positive difference in the lives of elderly individuals, guided by the enduring love for my father and the legacy of compassion he left behind.
  • Nicole Cross

    After Hour Scheduler
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    Nicole Cross

    After Hour Scheduler
    Nicole Cross is our after hour care coordinator. She brings over a decade of experience in home health care, where she has cultivated a deep connection with our caregivers and clients. Recognizing the importance of nurturing these relationships, she prioritize empathy and understanding in every interaction, ensuring both the well-being of our caregivers and the comfort of our clients.
    Her role extends beyond coordination; she is passionate about recruiting new talent to join our team. She believes in selecting individuals who share our commitment to compassionate care and who will uphold our values. By actively seeking out and welcoming new talent, she aims to strengthen our team and enhance the quality of care we provide.
    At the heart of her work is a genuine appreciation for our employees and clients alike. She am dedicated to fostering a supportive environment where everyone feels valued and respected. Through continuous engagement and recruitment efforts, she strive to maintain a cohesive and compassionate community that positively impacts the lives of those we serve.
  • Elizabeth Roth

    Registered Nurse and Care Coordinator
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    Elizabeth Roth

    Registered Nurse and Care Coordinator
    Elizabeth Roth is a dedicated registered nurse and care coordinator at Home Helpers, bringing over a decade of medical expertise to her role. Joining our team in 2021, Elizabeth specializes in connecting families with essential support services within the comfort of their own homes.
    In addition to her role at Home Helpers, Elizabeth serves as a primary care provider at a small family practice in Alexandria, VA, where she focuses on health promotion and prevent across the lifespan. Her extensive background includes both inpatient and outpatient experience, enabling her to effectively navigate patient transitions from hospital settings to home environments.
    Elizabeth is passionate about enhancing the quality of life for individuals throughout her community in Northern Virginia. Her commitment to reducing barriers and ensuring successful patient outcomes underscores her dedication to compassionate and comprehensive care.

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