Hear From The Families We Serve

“Dave and Lisa, thanks for all the wonderful care given by all the girls including you Lisa. We couldn’t be happier with all. They all do their care with kindness, love, and expertise!. God bless you.”

“I do not know what they could improve on. My overall experience was very positive. It was my mother’s changing needs and difficulty accepting it that made it difficult to change the avenue of care.”

“She has dementia, and she would complain if someone was excitable or loud. I wanted them to be low key and soft-spoken. They have provided very good matches.”

“Dave Schmidt came into my office and said he was from Home Helpers of the Lake Country. I really didn’t know much about Home Helpers until Dave said they come into the home and help care for a loved one while the caregiver is away from the home. My husband has had Parkinson’s for 26 years and while I work part-time, I was uneasy leaving him alone. We had tried adult daycare but after one day of that, we both agreed never to go back. There’s something to be said about the comfort of your own home.

Dave and Lisa were a Godsend. They both came to our home to meet with us and talk about the care they offer. We soon realized that they themselves were very caring people. I told them the hours I work and some days needed extra hours for running errands. They’re very accommodating to our needs. We’re so pleased with the people they send. They play a variety of games with Bob, go on some walks or just sit and talk. It’s peace of mind for me knowing Bob is well-taken care when I’m not there. Thank you so much, Dave & Lisa!!!”

“I think it’s great that one or both of the owners come out to meet with the family. Lisa does a shift with a client who needs more than companion care, to optimize safe & efficient care. The communication of the Home Helpers exceeds my expectations…..always available. The staff is caring, patient, sensitive, & seem to understand the importance & responsibility of the job. They listen to the needs of the family and adjust the care accordingly. Home Helpers of Lake Country has a true ’family’ feel, yet professional, exactly what we wanted for Mom. They were there when we couldn’t be. We knew we could put complete trust in their caregivers.”

“The communication is great. They have a website where I can go and see the caregiver’s notes about each visit. Whatever my mom needs she leaves a list and it is done.”

“I just wanted to let you all know how pleased we are with your service. There’s a noticeable change in attitude here at the house. All the caregivers have been dependable, reliable and have sweet dispositions. Also, they’re very conscientious about getting their tasks completed. Thank you, thank you so much. We feel fortunate to have found Home Helpers.”

“There are so many positive things to say. Home Helpers of Lake Country offer a wide range of services in the home of the one in need. They understand how to help and give direction when you are unsure of what to do. Their level of experience in training the staff is great. Their willingness to go above and beyond when unforeseen circumstances arise is unheard of. The workers who come are kind, helpful, encouraging, prompt, and courteous. They help with cleaning and meals, showers, meds, and so much more. They go out of their way to keep good records and are flexible and willing to make the necessary changes in their care as the client’s needs change. They understand the importance of a loved one being able to stay at home.

I have been impressed with the different aspects of the care given numerous times. I highly recommend Home Helpers of Lake Country if you have a loved one needing extra care. They work closely with you to make sure your loved one’s needs are met. They have given me such peace of mind. This is an excellent business, and I cannot say enough about them.”

“If you’re reading this, you might be where we were three months ago. This is all new, uncharted territory for us, this aging thing. How to help, how to accept help, how to love enough, how to know whether or not you’re doing the right thing. How to keep them safe. And happy. We are so blessed to be under the care of Home Helpers.”

“As Dad makes the transition to hospice care, Richard and I are in daily contact, and something that he mentions in nearly every phone call is how impressed he is with Home Helpers as an organization and with each of Dad’s caregivers. Both he and I are so grateful to all of you. What a blessing you folks are!”

“You’re probably reading this because you have a loved one (or loved ones) needing help staying in their own home. Safety is a concern. Respect is a concern. Health and meds and physical care are concerns. Perhaps companionship and mental stimulation are concerns. Perhaps there have been falls. Perhaps there have been medical crises and trips to the ER in ambulances. Perhaps you fear those 2 AM phone calls. You wonder about nursing homes or assisted living as an option, but don’t know how you’ll know when it’s time to get help or move or move-in.

Fortunately for me and my parents, I ran into a friend last spring who asked me how my folks were doing and immediately shared her experiences with Dave and Lisa at Home Helpers and how they took care of her mom. She gave me their phone number. I called them. Thank heavens.

Three months ago, Dave and Lisa came to my parents’ home to do their assessment. Home Helpers is a national franchise; this married couple make their own home in the area and have their office down on Four Corners. They understand love of community and they know the people in our lake country. Dave had the business/financial answers, and Lisa has decades of experience in geriatrics and PT. They asked questions. They listened. They observed with years of knowing what to see and hear, and what to look for that was unseen and unsaid. They were gracious and funny and kind and reassuring. Within a half-hour, I saw they had dispelled much of the initial resistance that my parents had to the idea of home help. Even all that would not have been enough, but it was Dave and Lisa’s experienced understanding of what my parents wanted and needed (and just as importantly, didn’t want and THOUGHT they didn’t need) combined with Home Helpers’ ability to make that happen as soon as we said “GO.” We said GO.

Again, thank heavens we did, and thank heavens for Katelyn. My parents’ home health case supervisor, Katelyn, is a joyful whirlwind, devoted and conscientious. I have tapped her many times for her medical knowledge and geriatric trends, and she will always answer honestly. She warns me that sometimes, it’ll get worse before it gets better, and she’s right. She is my pair of eyes and ears when I’m not there, contacting me immediately with any issues or concerns. She explains new developments and suggests solutions. She is level and firm. My parents trust and love her. Her work ethic is amazing. Her strength is amazing. Her patience with me AND my parents is amazing. If a new helper is sent in on any given night, Katelyn is usually the one who comes in with her to introduce her to my parents and personally show her the ropes. Any night that Katelyn shows up at the door, my parents both light up.

Home Helpers schedules the caregivers a week out, so my parents always have a list of who is coming on which nights. This is very helpful. I am also sent that schedule on my computer. On a few nights, where we had to change the timeframe or Home Helpers had a medical emergency elsewhere and had to send someone else, they always worked with us to make sure we were covered. There is no question too small. They get back to us immediately with any questions we have.

All the workers show up on time and know what to do. The kind of person that goes into this career—it’s truly a calling. With my parents’ caregivers, there is a variety of ages and years of experience; Dad has commented on how even the younger ones are so mature and so efficient. He enjoys their cheerful energy and kindness and they tease him right back—which makes the in-home health help situation much happier than either of my parents could have anticipated. Mom told me exactly what she wanted to say in this review: “We are so blessed to be under the care of Home Helpers.” This, from my mother, the woman who for almost all of her ninety years has always been the one who gives, who lives to help others—she is accepting the fact that she and Dad are still together in their own home because of Home Helpers.

If you’re reading this, you might be where we were three months ago. This is all new, uncharted territory for us, this aging thing. How to help, how to accept help, how to love enough, how to know whether or not you’re doing the right thing. How to keep them safe. And happy.

I can tell you that it does help to have guidance from people like Katelyn and Home Helpers who have been down this path before and know the way.”