Awards

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Our Awards

We are honored and proud of our team who have earned awards in excellence throughout the years! Based on client and caregiver satisfaction ratings, our branch has proven that we deliver a high level of quality, professionalism, and expertise in-home care.

At Home Helpers of The Crystal Coast, we’re dedicated to helping your loved ones maintain a high quality of life in the comfort and security of their own home. Learn more about our compassionate care and schedule your free consultation today!

Top 100 Leader in Experience

The Top 100 Leader in Experience award is the most prestigious recognition, honoring the 100 home care agencies across North America with the highest Overall Satisfaction (OSAT) scores. This annual distinction is determined by the results of comprehensive client and caregiver experience surveys, reflecting a commitment to exceptional service and care quality.

Best of Home Care®- Leader in Experience

The Best of Home Care®- Leader in Experience award is the highest honor a home care provider can earn from Activated Insights, an independent experience management company. Leader in Experience is awarded based on client and caregiver satisfaction ratings collected by Activated Insights in telephone interviews.

Recipients of this award represent the top 15% of all providers participating in Activated Insights Experience Management program. These home care providers have proven that they provide quality care in nearly every satisfaction category measured.

Leaders in Experience have also qualified for the Best of Home Care® Provider of Choice and Best of Home Care® Employer of Choice Awards.

Best of Home Care®- Provider of Choice

The Best of Home Care®- Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by Activated Insights, an independent experience management company. The home care providers who earn this award consistently exceed the industry standards for quality in home care.

Best of Home Care® award-winning providers deliver the highest level of care, professionalism, and expertise in the industry. They do this by using client feedback to inform changes that make a meaningful impact on the lives of those they care for.

Best of Home Care®- Employer of Choice

The Best of Home Care®- Employer of Choice award is based on caregiver satisfaction ratings collected from telephone interviews performed by Activated Insights, an independent experience management company. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction.

When you choose an Employer of Choice, you can be confident that your caregivers are happy, engaged, and motivated to provide exceptional service. Best of Home Care® award-winning providers deliver the highest level of care, professionalism, and expertise in the industry.

The Most Comprehensive Care In The Industry

Physical Wellness

We make daily life easier as needs change, with support for personal care, mobility, medication reminders, and recovery after a hospital stay.

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Mental Well-Being

Staying active and connected matters. Our caregivers provide companionship and meaningful engagement to support emotional health and independence.

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Nutrition & Hydration

Healthy meals and proper hydration are essential. We help with planning, shopping, and preparation to support daily wellness and energy.

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Active Connections

Strong relationships bring comfort and purpose. We help seniors stay connected through social engagement, technology, and regular check-ins.

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See Why Families Trust Us

Lisa B.

★ ★ ★ ★ ★

I wanted to drop you a quick note to tell you how pleased we are with the service of Home Helpers of the Crystal Coast from the beginning of the process to the end. You all made everything so easy and pleasant. Assessments, finding a caregiver, scheduling, paying, getting reimbursed were all done so smoothly that we could focus on family and fun time together and that was the goal for us this summer. Most importantly, our caregiver was a gem and we were very sad to see her go today. I truly dread taking them home and starting over because it is going to be hard to live up to the caregiver’s level of care and compassion. Dad actually admitted to her today that he dreaded going home, so maybe we are a step closer to discussing staying here for the long term.

Marie D.

★ ★ ★ ★ ★

We are forever grateful for the connection that we’ve made with your organization and the wonderful people you have led to us. It is hard to imagine that we started this journey over three years ago. My hope is that our connection will continue as we continue to leverage Home Helpers of the Crystal Coast with her care. Thank you again for all you’ve done to support us and I look forward to our continued partnership!!

C. MARCELL EMERALD ISLE, NC

★ ★ ★ ★ ★

"Thank you, thank you, thank you to Georjiana! she facilitated my parent's Thanksgiving and made all their dreams come true. She is always attentive to my dad and a fantastic help to my mom. You can tell She really cares. Gee completes her tasks with a smile and always goes the extra mile. We are so grateful to have her with us during this hospice journey with my dad! She is a blessing."

More Testimonials

Awards & Associations

A badge with 2025 Best of Home Care at the top, Top 100 in Experience in the center, featuring green and dark borders and a ribbon banner across the middle.

A circular badge with gold laurel branches reads Best of Home Care – Leader in Experience 2025 with a green banner displaying Leader in the center.

A circular badge displaying Best of Home Care Employer of Choice 2025 with a green banner reading Employer across the center and gold decorative accents above the text.

A round badge with the words Best of Home Care Provider of Choice 2025 and a green banner reading Provider across the center. Three gold shapes appear above the banner inside the inner circle.

Circular badge with the text “Best of Home Care Employer of Choice 2024.” A green banner with “Employer” crosses the center, and three yellow marks appear above the banner.

A circular badge with the text Best of Home Care Provider of Choice 2024 and a green ribbon across the center displaying the word Provider.

A circular badge with gold laurel leaves, reading “Best of Home Care—Leader in Experience 2023”, featuring a green ribbon with “LEADER” in white text across the center.

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