FAQs Frequently Asked Questions
Do you accept Medicaid?Learn about how we do not accept Medicaid and about some alternative financial resources available for home care services.
Are your services paid for by Medicare?Learn about Medicare coverage limitations for non-medical in-home care and alternative ways to fund your care.
Is Home Helpers licensed?Learn about our licensing as a Florida home health agency and the wide range of non-medical services we provide across Manatee County.
How many hours of care do I need?Find out how we tailor our care plans based on your unique needs and learn about the typical hours of care our clients receive.
How do you screen your caregivers?Discover how we ensure the highest standards of care by rigorously screening and training all our caregivers.
Do you provide services for Veterans and their spouses?Explore the specialized care services we offer to veterans, including assistance with VA benefits and the Aid and Attendance program.
How much do your services cost?Understand the factors that influence the cost of home care services and how our pricing is determined.
Do you require a deposit for your services?Get clear information on our deposit requirements and payment options, ensuring you understand the financial aspects of our services.
How does your agency handle billing?Learn about our transparent billing process, including electronic payments, weekly invoicing, and access to our online Family Room portal.
Is your agency insured and bonded?Find out how we protect our clients and caregivers with comprehensive insurance and bonding policies.
How quickly can you start services? What if we need to start ASAP?Discover how quickly we can begin providing care, including details on our Fast Start program for urgent care needs.
Can you assist with transportation?Learn about the transportation options available for clients, including our Uber program and the use of client vehicles.
Can you accept Long Term Care Insurance? Can you also do an assignment of benefits?Find out how we assist clients with navigating long-term care insurance policies and managing the claims process.
Are your caregivers trained?Understand the qualifications and continuous training our caregivers undergo to provide exceptional care.
Are your caregivers employees or contractors?Learn why we hire caregivers as employees, not contractors, and how this benefits both our clients and staff.
Will we always get the same caregiver?Discover our commitment to providing consistent care through structured scheduling and caregiver programs.
How do you determine schedules for caregivers?Get insights into how we schedule caregivers to ensure reliable and consistent care for our clients.