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Faqs Frequently Asked Questions

Faqs Frequently Asked Questions

Green background with the text Do you accept Medicaid? in large white letters. In the bottom left corner is the Home Helpers Home Care logo, and on the right is an illustrated man in a suit smiling with arms crossed.

Do you accept Medicaid?

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White text on green background reads, Are your services paid for by Medicare? Bottom left shows Home Helpers Home Care logo; bottom right has an illustration of a smiling man in a suit.

Are your services paid for by Medicare?

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White text on a green background reads, Is Home Helpers licensed? A cartoon man in a suit stands on the right, and the Home Helpers Home Care logo is in the bottom left corner.

Is Home Helpers licensed?

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White text on a green background reads, How many hours of care do I need? In the bottom left corner is the Home Helpers Home Care logo. On the right, there is an illustrated man in a suit, smiling with arms crossed.

How many hours of care do I need?

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White text on a green background reads, How do you screen your caregivers? Bottom left has the Home Helpers Home Care logo; bottom right shows a cartoon man in a suit, smiling with arms crossed.

How do you screen your caregivers?

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White text on a green background reads, Do you provide services for Veterans and their spouses? A logo at the bottom left says Home Helpers Home Care. On the right is a cartoon man in a suit smiling.

Do you provide services for Veterans and their spouses?

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Green background with white text reading How much do your services cost? Bottom left corner displays the Home Helpers Home Care logo. On the right, there is an illustration of a smiling man in a suit with folded arms.

How much do your services cost?

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White text on a green background reads, Do you require a deposit for your services? with the Home Helpers Home Care logo in the lower left and an illustrated man in a suit smiling at the lower right.

Do you require a deposit for your services?

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Text graphic asking How does your agency handle billing? on a green background, with the Home Helpers Home Care logo and an illustrated man in a suit and tie smiling on the right.

How does your agency handle billing?

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White text on a green background reads, Is your agency insured and bonded? Bottom left has the Home Helpers Home Care logo; bottom right shows an illustration of a smiling man in a suit with folded arms.

Is your agency insured and bonded?

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Image with green background, white text asks: How quickly can you start services? What if we need to start ASAP? Home Helpers Home Care logo is in the bottom left, and a smiling man in a suit is on the right side.

How quickly can you start services? What if we need to start ASAP?

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Green background with white text that reads, “Can you assist with transportation?” Bottom left has Home Helpers Home Care logo. Bottom right shows a cartoon man in a suit, smiling with folded arms.

Can you assist with transportation?

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Green background with text: Can you accept Long Term Care Insurance? Can you also do an assignment of benefits? On the bottom right, theres an illustration of a smiling person in a suit with folded arms. Home Helpers Home Care logo.

Can you accept Long Term Care Insurance? Can you also do an assignment of benefits?

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Text on a green background reads Are your caregivers trained? In the bottom left corner is the Home Helpers Home Care logo. On the right, there is an illustration of a smiling man in a suit with folded arms.

Are your caregivers trained?

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White text on a green background reads, Are your caregivers employees or contractors? At the bottom right, there is a cartoon man in a suit. The Home Helpers Home Care logo is at the bottom left.

Are your caregivers employees or contractors?

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White text on a green background reads, Will we always get the same caregiver? Bottom left has the Home Helpers Home Care logo, and the bottom right shows a cartoon man in a suit, smiling with arms crossed.

Will we always get the same caregiver?

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White text on a green background reads, How do you determine schedules for caregivers? In the bottom right, there is an illustration of a smiling man in a suit. Home Helpers Home Care logo is at the bottom left.

How do you determine schedules for caregivers?

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See Why Families Trust Us

Taylor E.
★ ★ ★ ★ ★

Home Helpers goes above and beyond, if you have a loved one in need of home care this team is truly amazing!

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Madi R.
★ ★ ★ ★ ★

We are beyond grateful for the in-home care team who took such amazing care of my nana. They treated her like family—always kind, gentle, and attentive to her needs. Knowing she was in such capable and loving hands meant everything to us. Their compassion and dedication made a huge difference in her comfort and in our family's peace of mind. I truly can't recommend them enough.

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Jordan C.
★ ★ ★ ★ ★

Professional staff with prompt and attentive communication. Their willingness to work with you on your schedule is appreciated.

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K T
★ ★ ★ ★ ★

I had a wonderful experience with this home care service agency after my aunt had a stroke. Since our family lives far away, it was especially important for us to find people we could trust—and they truly exceeded our expectations. During such a difficult time, their caregivers were incredibly kind, attentive, and went above and beyond to make sure she was comfortable and well cared for. Communication was always clear and timely, which gave our family real peace of mind despite the distance. It's clear they genuinely care about the people they serve. I would absolutely recommend them to anyone looking for reliable and compassionate home care.

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Jillian M.
★ ★ ★ ★ ★

My experience with Home Helpers has been wonderful. Professional staff and giving, caring people all throughout the organization.

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Beth H.
★ ★ ★ ★ ★

Home Helpers has been wonderful to work with. The caregivers have all been great with my grandmother, communication is terrific with both the company and the caregivers, they are super reliable and they do their best to be consistent with the same caregivers being with her daily. I cannot recommend them enough!

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Two women sit at a table enjoying a meal together. The older woman in front, wearing glasses and a green sweater, smiles at the camera, while the younger woman in blue—celebrating their recent home care awards—smiles in the background.
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Awards & Associations

Best of Home Care Award Best of Home Care Leader Award 2025 Best of Home Care Provider Award 2025 Circular badge with the text Best of Home Care Employer of Choice 2025. A green banner with the word Employer runs across the middle, and yellow stylized rays are in the dark center.

Your Blog For Trusted
In-Home Care Information

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Coming Home for the Holidays?

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10 Simple Home Modifications That Can Help Seniors Stay Safe and Independent

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