Meet Our Team

My name is Kameron Erdman. I started working as a caregiver during Covid of 2019 with no experience. I quickly become “friends” with one of our elderly clients and we have remained close ever since. My mom was needing help in the office with billing and payroll so I started to help her little by little with Medicaid billing. Recently, I have been promoted to Billing Specialist for Accounts Receivables, Medicaid Billing, Medicaid Recconsiiation and Invoicing. I love to work with numbers while using my Associate Degree in Business. I have learned a lot working more in the office with day to day activities behind the scenes of the field.

My name is Heidi Okeson, I am originally from Williston but have lived in Minot most of my life, I have 5 children and one granddaughter! I graduated from MSU nursing…go beavers! I started my nursing career at Trinity on the 5th (Medical) floor and worked in the ICU in Minot, then moved to Fairview MT for a few years and I worked at Mercy Hospital (Williston) in the ICU and ER there. During my time in the Williston area I worked in home care for a vent-dependent quadriplegic which was a wonderful and rewarding experience, I also started working for Williston State College nursing department and working on my master’s degree in nursing education. I have been teaching clinical/theory for 14 years and this will be my 10th year with MSU. I enjoy spending time with my family, home improvement projects, and lake time.

Caitlin Clatterbuck has been the Client Service Manager at Home Helpers Home Care of Dickinson since 2024. Caitlin is dedicated to helping clients and their families navigate care services with confidence and peace of mind. Caitlin enjoys building meaningful relationships with clients, coordinating personalized care plans, and ensuring each individual receives compassionate, high-quality support. Her commitment to exceptional service helps clients maintain their independence and quality of life in the comfort of their own homes.

Travis Clatterbuck has been with Home Helpers Home Care of Dickinson since 2025 and serves as the Caregiver Coordinator. He enjoys building strong relationships with caregivers and matching them with clients who are the best fit for their skills and personalities. Travis also makes a significant impact on the clients he serves. His friendly personality and dedication to the quality care make him a favorite among clients, who always look forward to seeing him.

With 16 years of nursing experience, I have dedicated my career to providing compassionate, high-quality care to individuals and families. After relocating to North Dakota, I continued my passion for helping others and have proudly been a member of the Home Helpers family serving the Bismarck/Mandan community. In addition to my nursing background, I have experience in office administration, staff coordination, and day-to-day operational management. I work closely with caregivers, clients, and families to ensure quality care, efficient communication, and a positive experience for everyone involved. My commitment to leadership, organization, and personalized service helps create a supportive environment for both our staff and the individuals we serve. I am grateful for the opportunity to serve the Bismarck/Mandan area and look forward to continuing to make a positive difference in the lives of those we care for in the comfort of their own home.

I have over 12 years of combined CNA and caregiver experience. I joined the Home Helpers family in 2024. Caring for others has always been my passion, and I take pride in providing compassionate, dependable support to clients and their families. I am dedicated to teaching new caregivers to deliver the highest quality care possible, ensuring our clients receive the compassion, dignity, and support they deserve. I look forward to sharing to my knowledge and experience with mentoring caregivers and helping maintain the exceptional standard of care that Home Helpers is known for.

I bring a unique combination of hands-on clinical experience and administrative expertise to my role at Home Helpers Home Care of Bismarck. As a Certified Nursing Assistant and Client Services Manager Assistant, I work at the heart of the office-bridging the gap between caregivers, clients, and the coordination it takes to deliver exceptional in-home care. With a background that spans direct patient care, scheduling, compliance, and staff support, I understand home care from every angle. I’m passionate about ensuring that every client receives not just quality care, but care that feels personal, consistent, and trustworthy. When I’m not supporting the team behind the scenes, I’m deeply committed to the Bismarck community and to the belief that everyone deserves to age and heal with dignity-right at home.

Taking care of others has always been a natural part of who I am. Whether supporting family members, helping a friend through a difficult time, or providing in-home care to individuals who need extra assistance, I find fulfillment in being someone others can depend on. My experience in home care has strengthened my ability to provide compassionate support while helping clients maintain their independence, comfort and dignity. In addition, my office administrative experience has equipped me with strong organizational, communication, and multitasking skills. Managing schedules, coordinating daily operations, and ensuring quality care for clients in the comfort of their own homes has taught me the importance of attention to detail, professionalism, and reliability. I believe everyone deserves to be treated with kindness, patience, dignity, and respect. Building meaningful connections and making a positive difference in people’s lives are important to me. I strive to bring compassion, understanding, and dependability to every interaction. For me, caring for others is rewarding work, and I take pride in providing support that helps improve the quality of life for those I serve.

Tiffany brings more than 22 years of experience as a Certified Nursing Assistant and 13 years of experience as a Medication Technician. Since joining Home Helpers in November 2021, she has been dedicated to supporting clients, family, and caregivers while helping ensure individuals receive compassionate, high-quality care. Tiffany was promoted to Compliance Office Assistant in 2023. Tiffany supports the agency’s compliance program by assisting with regulatory monitoring, policy implementation, quality assurance activities, employee training and documentation, incident tracking, record audits, and regulatory reporting. This position helps ensure the agency remains compliant with federal, state, Medicaid, licensing, accreditation, and payer requirements while promoting high-quality client care and ethical business practices. Throughout her career, Tiffany has been committed to providing person-centered care and helping individuals maintain their independence, dignity, and quality of life. Her extensive healthcare experience has given her a deep understanding of clients needs, strong attention to detail, and a passion for serving others. Known for her caring nature, reliability, and strong work ethic, Tiffany takes pride in building meaningful relationships and creating positive experiences for those she serves. She is dedicated to making a difference in the lives of clients and their families by providing support, compassion, and exceptional care. Outside of work, Tiffany enjoys spending time with her children, being outdoors, and creating lasting memories with family and friends.

I joined Home Helpers in May 2025 as the Caregiver Coordinator. Prior to stepping into this role, I worked as a clerk for an agriculture company for four years. Throughout my career, I have also gained valuable experience in home care, memory care, and assisted living communities, primarily working in dietary and kitchen services.

In addition to my healthcare background, I managed and operated a daycare for seven years. I often say that daycare and home care have more in common than people realize—you spend your days caring for people at the very beginning of life and at the very end. Both roles require patience, compassion, understanding, and a genuine desire to improve someone’s quality of life.

My previous management experience helped me transition into the Caregiver Coordinator position and provided a strong foundation for working with both caregivers and clients. While this role was not easy to adapt to at first, it has proven to be incredibly rewarding. Every day presents new opportunities to make a positive impact on the lives of others.

John Harrod serves as the Transportation Coordinator for Home Helpers Home Care and is truly the definition of a “Jack of All Trades.” Whether he is transporting clients to appointments, running errands, delivering important items, picking up prescriptions, or fixing things that need attention, John is always on the move and ready to help wherever he is needed.

Known for his dependability and strong work ethic, John takes great pride in providing exceptional service to both clients and staff. His genuine compassion and willingness to go above and beyond make him an invaluable part of the Home Helpers team. While John may be quiet by nature, he is never afraid to speak up when something needs attention and consistently advocates for doing what is right.

Clients and coworkers alike appreciate John’s reliability, kindness, and dedication. He approaches every task with a positive attitude and a commitment to making life easier for those he serves.

Outside of work, John enjoys spending quality time with his family and can often be found fishing whenever he has the opportunity. His love for helping others, both at work and in his personal life, reflects the caring values that Home Helpers strives to provide every day.

Arlene Russell brings 28 years of healthcare experience to our team, with a career spanning home care, clinical leadership, and RN healthcare training. Originally a Registered Nurse in Scotland, Arlene immigrated to the United States six years ago, bringing with her decades of clinical expertise and a passion for delivering high-quality, person-centered care.

As Client Service Manager and Chief Compliance Officer, Arlene is dedicated to ensuring the highest standards of care, regulatory compliance, and client satisfaction. Her specialty is neuro-disability care, where her extensive knowledge and compassionate approach help support individuals with complex neurological conditions and their families.

Arlene’s commitment to excellence, combined with her diverse healthcare background and leadership experience, makes her a valued member of our team and a trusted resource for clients, families, and care professionals alike.

Outside of work, Arlene enjoys snowboarding, fishing, and traveling to new places. She also shares her adventures with her beloved dog, Rio, who made the journey with her from Scotland to the United States. Arlene values spending time outdoors and believes that building meaningful connections, both personally and professionally, is at the heart of providing exceptional care.

My name is Kristen Holte and I have been proudly employed with Home Helpers Home Care since 2022. I began my journey as a caregiver, and through dedication, compassion, and a deep love for helping others, I was promoted to an office position as a Team Lead Caregiver September 2024.

Caring for people has always been a natural part of who I am. With 18 years of caregiving experience, I’ve had the privilege of supporting individuals and families through some of their most important moments. I’m passionate about sharing my knowledge, guiding new caregivers, and helping our team grow with confidence and compassion.

I was born and raised in Minot, where I’ve spent my entire life building roots, community, and purpose. Today, I’m blessed with a beautiful family of my own—an amazing husband and three wonderful girls who inspire me every day.

I am a compassionate and organized Administrative Assistant with experience supporting caregiving and healthcare operations. I specialize in scheduling, maintaining accurate records, coordinating staff and client communications, processing documentation, and ensuring efficient day-to-day office operations. I am committed to providing exceptional administrative support that helps caregivers deliver high-quality, person-centered care. With strong organizational skills, attention to detail, and proficiency in Microsoft Office and administrative systems, I strive to create a positive, professional, and supportive environment for clients, families, and team members.

My name is Pauline Baker . I am a dedicated Care Coordinator at Home Helpers with three years of experience supporting clients and their families through personalized, compassionate care. I am committed to ensuring that each client receives services tailored to their unique needs, promoting independence, dignity, and quality of life.

In my role, I work closely with clients, families, caregivers, and healthcare professionals to coordinate care plans and provide ongoing support. I also have strong communication skills, attention to detail, and client-centered approach to help create positive experiences and foster trust among those we serve.

I am very passionate about making a meaningful difference in the lives of others and take pride in helping families navigate the caregiving journey with confidence and peace of mind. My commitment to excellence and compassionate service reflects the values that guide my work every day.

My name is Bonnie Tomac, and I have been a Registered Nurse for more than 22 years. After retiring in 2024, I quickly realized how much I missed caring for others and making a difference in people’s lives. In May 2026, I joined Home Helpers Home Care as a part-time nurse, where I assist with medication setup and support clients in maintaining their health and independence.

One of the most rewarding aspects of my role is the opportunity to interact with both caregivers and the individuals they serve. Building relationships and helping others continue to bring me great joy and fulfillment.

Outside of work, I enjoy flower gardening, baking sourdough bread, and making homemade cookies for my neighbor boys. These simple pleasures keep me busy and allow me to share kindness with those around me.

The team at Home Helpers is truly caring, compassionate, and dedicated to serving others. I am grateful to be part of such a wonderful organization and consider it a privilege to work alongside such an exceptional group of people.