At Home Personal Care in Winfield, IL

I am very happy with the quality of the care my father and our family has received from our various caregivers from Home Helpers. Their high level of experience, their caring, patience and supportiveness, always positive and upbeat demeanor and tone, professionalism while becoming friends and teachers to the family, and the quick responsiveness and regular communication from the scheduler, leads, trainers and owner when we have questions or concerns has been top notch, comforting, and successful at resolving any concerns quickly and effectively. We at first went through the typical initial process of trying a few caregivers until we found the best matches in experience and style for our household, family and care needs, and have settled with a set of people for our 24/7 home help who well match our client patient’s always changing care needs, and whom we and he adore. I would in particular like to mention Paula and Claire who have worked so diligently, responsively, quickly and successfully to find the right people for our (frequently changing) needs; our current primary overnight caregivers Marla and Crystal who have been such great assets and Lurlene our primary daytime caregiver who does all so well. These three are my best teachers and support as well as being miracle workers in getting our sometimes difficult client patient to do the things he needs to do while cheering him up too.

I have been a client for about 2.5 years, and have found the Home Helpers staff to be kind, professional, and cheerful. They work hard to put my needs first. As an example, my caregiver was ill for a couple of weeks, but still made sure I had everything I needed. They are flexible in scheduling. I don't drive but my caregiver cheerfully takes me to appointments, the grocery, and even to parks for walking. I am very happy with their services.

Home Helpers was outstanding in the care of our father. They gave us the help and support we needed to go through a difficult season in his life. Because of them, we were able to keep doing our jobs! The staff is conscientious, caring, and so very compassionate! I highly recommend their excellent work!

We are so pleased with the care and support we have received from Home Helpers. From the very beginning, Paula has been extremely helpful, kind, courteous, and professional. She truly represents the company with excellence and has made the entire process smooth and reassuring. We also want to recognize Karen, who has been an absolute blessing to our visually impaired aunt. She is so loving, kind, and creative — engaging her with games, reading to her, and always paying close attention to detail. On top of that, Karen assists with housework and brings such a caring presence into our home. Both Paula and Karen are outstanding, and we are deeply grateful for the care and compassion they provide. We highly recommend Home Helpers and their dedicated staff!

Home Helpers go above and beyond for me. The staff is outstanding. Claire, Paula, and Shanell are wonderful to me and the veterans. They make us feel valued and supported. I highly recommend Home Helpers to all my friends!

We needed immediate but temporary home care due to mobility difficulties. My husband has mobility issues but I have been helping him and doing meal prep, laundry, bills and related. Suddenly and with no warning my mobility was challenged. We were able to get in-home help in 1 day. The care givers were fantastic! Both offered us caring attitudes, great conversation when we wanted socializing, creative thinking and excellent carrying out of their activities. Both Shanteye and Karen offered competent services for us including meal prep, laundry and such simple things as getting the mail from the mailbox and emptying waste baskets. Because we may need their services in the future I discovered that they also are trained to do bed baths, help with dressing and similar physical health-related activities but they don’t give medications or do other “professional” health care. My husband and I highly recommend Home Helpers.