Hear From The Families We Serve

“Great company to work for. Provides continuous training and great communication with employees and clients. Clients receive exceptional care in the comfort of their homes”

“I have a client where I would go occasionally in the evenings. This little, sweet, loving woman has memory problems. She does not remember anyone’s name that isn’t family. This past Sunday, when she was ready to get up in the morning, I went to her room and she said, “Kayla, is that you?!” She was so excited I was there. We talked the whole morning and watched Sunday mass.”

“They provided excellent care for my Mom. We were struggling with keeping up with everything and the extra help with mom has really helped! Great caregivers and a wonderful office staff!!”

“They stay with Janet overnight and help get her up in the night, give her back rubs, and then get her up in the mornings. They also fix her breakfast, clean the kitchen, and do some laundry. They give her hugs, pat her hands, and rub her back. They are very good about giving me schedules of who is coming and when. If I ever have any problems, they are always helpful.”

“I thank all those involved with taking care of my mother. They were excellent and really cared about her. All of their support they gave us was able to keep my mother home almost until the very end. I am so thankful there was a service like this. Everyone involved made a rough situation very smooth. A heartfelt thank you.”

“Everyone at Home Helpers has been wonderful to work with! Both the office staff and the caregivers we have used are professional and caring. I highly recommend them.”

“I got their name through my senior center and it just sounded like a good thing. When the caregivers come they are kind, polite, and very helpful to me. They’ve folded sheets for me, done my laundry for me, and have transported me to appointments. I appreciate that they are very punctual and they don’t argue with me.”

“They seem very compassionate, and if something needs to be changed they make sure it suits my needs. They don’t just call and switch us to Wednesday. They call and give us a choice.”

“The caregivers are very good because they just do what needs to be done. If I do not have coffee made in the morning, they go ahead and make coffee. They do whatever needs to be done before they leave. I just need help lots of times. They are here to help me.”

“I would like to thank everyone for their help in caring for Dave. I can’t say enough how much I appreciated it. You are a great bunch of people. Thank you.”

“They accommodate my needs with somebody that I can get along with. They get my breakfast and make sure my silverware and dishes are put away. They help me fill out forms and make my bed. I shake a lot, and that means my hands are arms are shaking when I reach for something. They do whatever I want to be done and know from experience what to do.”

“I’ve been working for Home Helpers of Lancaster for several months now, and it is by far the best job I’ve ever had. The scheduler is fantastic. The management is kind and understanding. I’ve never been as satisfied working anywhere in my life.”

“Home Helpers and Direct Link are amazing. They have helped us in a variety of ways! We have used them when I was away and needed someone to help Carol. I never had to worry about her when I was gone. If there was a problem, they took care of it and kept me up to date until I got back. Then I needed them when she came home from the hospital. They were so professional and really caring–not just doing a job, but caring. And their direct link program gives me the security of knowing that Carol can get a hold of someone in an emergency. I HIGHLY recommend their services. They are simply the best!!!!”

“My client never got to go anywhere outside her building. She was a beautiful woman of 85 and loved ice cream. We started taking weekly trips to Dairy Queen She would get excited and tell me wonderful stories from her childhood and all her memories about ice cream of course! Then she told me how much she loved Rising Park, so I would drive there and park so she could watch the ducks and the children play. It was just as nice for me as it was for her. It doesn’t take much to make someone’s world a better place.”

“I’ve worked at Home Helpers for over two years now and it is the best job I’ve ever had. The staff in the office are so nice. The clients are sweet and I’ve learned a lot about people and life working here.”

“My client wanted to go on the scenic train ride in Nelsonville, Ohio. She has issues with weakness and moving around can be challenging and scary for her. Even though it was rainy and chilly the day we went, she didn’t care. She was so excited to go. Getting on the train took some time and she put a lot of trust in me to get her on that train, which I will never forget and will always appreciate. When we got back to the car, she hugged me and said thank you. That within itself made my day knowing I made hers.”

“I cared for a veteran who was under hospice and bed bound. When he would start getting frustrated or upset, I would sing the National Anthem for him. It always cheered him right up and he could sing with me. He also had a huge sweet tooth so I brought him a variety box I made up of Girl Scout cookies.”