Home and Community Support Services in Melville, NY

My sister and I have been navigating our Mom's dementia/healthcare for the last several months. At the end of February 2025 Mom had just been discharged from the hospital and I had come up from my home in NC to visit her and help make her transition home. My stepfather ordered a number of assistive devices and assured us that he'd take care of Mom but, unfortunately, that did not happen. After several days of noncommunication, my stepfather consented to allow us to arrange a home health nurse to assist him 2-3 days/week. I called to get a listing of agencies and Home Helpers Home Care came up first in my search...and the agency name resonated with me. I reached Catherine Dickson, VP of Operations, and found her to be incredibly helpful and understanding of my efforts to arrange home healthcare there on Long Island, despite me residing out-of-state. Moreover, I shared with Catherine that our Mom is extremely sensitive to the voice of an individual and needed a nurse with an extremely soothing/sensitive voice and demeanor. She arranged for Sarah Remy to begin that Monday morning, March 10th at 11AM, the day and time agreed upon by my stepfather. Shortly after 11 I received a call from Catherine who stated that when Sarah arrived at Mom's residence, she was sitting in a urine/feces-soaked diaper/couch in a catatonic state and barely breathing and that they called 9-1-1! We were in shock that Mom was found in that state, but incredibly grateful to Sarah for her communication with her home office and for staying until EMS workers arrived at the apartment to transport Mom to the hospital. Several times that day, and several days, weeks, and months thereafter, Catherine has called to check on Mom's status. I have been incredibly thankful for the level of service/care they provided on March 10th, as well as their willingness to provide assistance and/or information regarding care. It has been an emotional road the last few months as Mom fought for her life, but she is now in a rehabilitation center with a daily care that gives my sister and me a peace of mind. I cannot say enough to express our gratitude for the level of care and authenticity that the staff of Home Helper's Home Care has provided even beyond that horrific day...they were lifesavers for our family...literally!

"We needed home care to assist my husband when i was away for a few days. Homehelpers of Huntington was there for us. Catherine Dickson, V.P. Was in charge of services provided. She was empathetic and compassionate. And we are planning on using them again when needed."

"Our Home Helpers Experience was made seamless under the supervision of agency manager,catherine. 100% responsive and completely understanding of many layers of "issues" with my elderly dad. highly recommend."

"We had the good fortune to be referred to Charlie’s Home Helpers after my 91 year old mother suffered a fall in February. Charlie came the hospital as soon as we contacted him. He helped my mother feel at ease transitioning to having assistance in her home."

"They are always reachable, amenable and responsible in planning and managing elder care. The aide they secured for both my parents now, is a LOVE! What a great person! These folks are a true blessing - a gift from God. We so appreciate the services they've provided - its clear they not only care, but know what it's all about. A HIGH honor 5 stars and thumbs UP!"

"we highly recommend charlie and his staff of caregivers at Home helpers. From our first phone call while my mother was in the hospital, charlie was immediately available to us. his staff has been kind, caring, and warm. whenever there was a problem, charlie was there to help. we are so grateful to have this home health agency with us through the most difficult time in our mother's life."