Meet Our Team

Bernadette is a Client Care Coordinator/Field Support Nurse for Home Helpers, serving Bucks and Montgomery Counties.

Bernadette earned her LPN degree from Eastern Center for Arts and Technology in Willow Grove. She has over 25 years of experience working in various healthcare settings. She states that her first job as a teenager, working in a hospital, established her interest in healthcare, and she has never left the industry. Bernadette has experience working in Skilled Nursing, Skilled Rehab, and Personal Care/Assisted Living settings.

“I have held various nursing positions ranging from hands-on floor nursing, to unit manager. I truly love every aspect of the nursing profession, but working with families and their aging loved ones is my passion. I learn something new every day by meeting and hearing the stories of our elderly. I have so much gratitude to be able to play a lead role in assuring that quality care is delivered to Home Helpers’ clients. To deliver remarkable care means a trained and motivated caregiver, so a critical component of my role includes training and mentoring our staff in the field. I always seek to forge a trusting relationship with clients and caregivers alike. “

Bernadette’s hobbies include running, hiking, cooking, and reading. She loves spending time with her husband, children and “wild” puppy. She enjoys vacationing to a different National Park each year.

Eileen is a Client Care Coordinator/Field Support Nurse for Home Helpers, serving Bucks and Montgomery Counties.

Eileen earned her Associate Degree in Nursing from Montgomery County Community College in Blue Bell. After raising her family of 4 sons in Lansdale, Eileen re-entered her nursing career at Central Montgomery Medical Center (currently Jefferson Hospital Lansdale) in telemetry, and then moved Pre-Admission Testing for the surgery department. She found her ideal nursing role at Home Helpers in 2010.

As the daughter of a nurse and Family Practice Physician, Eileen states she was brought up helping others. She often went with her father on house calls to visit elderly patients in their homes throughout Northeast Philadelphia and Montgomery County.

A favorite part of Eileen’s job at Home Helpers is getting to know our clients and hearing their life stories. From WWII veterans to clients with ALS, we know each person before us has a unique story to share, allowing us to get to know them better, which is helpful in creating a plan of care.

Eileen works with our caregivers in training, coaching and preparing them for their assignments. Eileen has a certificate as a Geriatric Resource Nurse and provides useful resources for our clients and families as she supports them through the aging journey and addresses needs that arise over time while on service with Home Helpers.

Eileen and her husband, Steve, enjoy spending time with their children and grandchildren, and cruising around in their blue ’62 Catalina Convertible on clear warm days.

Arleen is a Client Care Coordinator/Field Support Nurse for Home Helpers, serving Bucks and Montgomery Counties, and Northeast Philadelphia.

Arleen brings decades of nursing experience to Home Helpers, with deep expertise in the areas of case management and discharge planning. Prior to joining Home Helpers, Arleen was the Lead Care Manager at a major Regional Acute Rehabilitation Hospital in lower Bucks County. She directed and coordinated all activities of discharge planning, which included frequent benefits coverage discussions with insurance carriers, Medicare and Medicaid, and ongoing collaboration with nursing and therapy staff regarding patient progress. Arleen understands the relationships required to help families navigate the healthcare system, including home health care, home care, hospice and palliative care, skilled nursing, and durable medical equipment. Arleen was the Program Coordinator for the CARF Accredited Amputee Program. Arleen is passionate about patient advocacy and care planning in all settings, and is a tremendous resource for our clients, families, and staff.

Arleen earned her nursing diploma from Frankford Hospital School of Nursing, and then completed her Associate’s degree in Applied Science at Penn State University.

Arleen is a native of NE Philly and now resides in Holland, PA with her husband and cat, where they raised their daughter and son. Arleen enjoys cooking and baking. She and her husband love to travel and are avid concert go-ers.

Debbie Piccini, LPN, received her Practical Nursing degree from Eastern Center for Arts and Technology in Willow Grove, PA. Debbie has 30 plus years in long term care, with most of that time in a supervisory capacity, on specialty units. Debbie is also certified EMT, with countless hours on the job serving the emergency needs of residents of Bucks and Montgomery Counties.

Debbie’s expertise and passion for quality of care is fully evident with each client she supports. Her thorough and thoughtful assessments yield recommendations for our clients that are always centered around improving the quality of life for our clients, as well as for their family members (who are often caregivers as well). Debbie is also our staff development coordinator, and leads the training program for new hires who receive a full day of training in our skills lab and then follow up support in the field. Debbie also is the chair of our safety committee.

Mandy Delp is a professional geriatric Social Worker, specializing in guiding individuals and families through the adventures of aging. With 24 years of experience in hospitals, continuing care retirement communities and the Area Agency On Aging for Montgomery County, she has found a career home with Home Helpers since 2014.

Mandy is the social worker and community outreach professional for both Bucks and Montgomery Counties. Eager to assist and seek resolutions, she truly adores her daily interactions with prospective clients and their families, existing clients, referral partners, and her colleagues at Home Helpers.

Regardless of the situation, Mandy is ready to lend an ear, broker resources and serve as an advocate. In her free time, she loves fitness, outdoor activity, reading memoirs and domestic travel with her husband, Justin.

Mandy received her BS degree in Social Work and Spanish from Elizabethtown College.

Patti is our Director of Operations and joined Home Helpers in 2009. In this role, Patti is responsible for Human Resources (recruiting, retention, compliance, training, workers’ compensation), Scheduling, and our On-call Care team.

She is a Master’s prepared Social Worker. Patti obtained her BSW from California University of Pennsylvania and her MSW from Marywood University. She has over 30 years of experience in the field. She brings to Home Helpers a wide variety of professional experience that includes expertise in the areas of behavioral health, hospice, home care, acute care and geriatrics. Prior to Home Helpers, Patti worked for several years developing relationships and promoting the benefits of hospice. Since 2012, Patti has been a volunteer for the Alzheimer’s Association as a support group facilitator, supporting family caregivers that care for a loved one that has been affected by some form of memory impairment.

Patti is originally from Southwestern Pennsylvania but moved to the Greater Philadelphia area in 1995. Patti and her husband, Todd, live in Lansdale where they raised their daughter, Hannah. The Soisson’s belong to Mary, Mother of the Redeemer Church in North Wales, where Patti serves on the Parish Nurse Ministry.

Kathy is a staffing coordinator at Home Helpers, supporting clients and caregivers throughout Bucks and Montgomery Counties.

Kathy joined the Home Helpers team in 2016 as a staffing coordinator. Kathy has over 9 years of scheduling experience in the home care industry, and when you hear her pleasant demeanor over the telephone, you will quickly understand that customer service is a gift for Kathy. Her knowledge and upbeat personality make her a great addition to the scheduling team. Kathy is very empathetic to our clients’ condition and care needs and understands the stress they are experiencing.

Kathy experienced firsthand the value of quality care when she addressed the need with her own parents during the COVID pandemic. She is therefore passionate about selecting the best caregiver fit for each client situation, because she knows that the caregiver to client relationship is critical to our success.

Kathy grew up in York, PA and eventually settled in Upper Bucks County to raise her family. Kathy is a proud mom of three adult daughters. She lives with her husband, Tom, in Quakertown, with her two dogs, Riley and Bailey. In her spare time Kathy enjoys reading, biking, gardening and long walks on the beach!

Mackenzie is a staffing coordinator at Home Helpers, supporting clients and caregivers throughout Bucks and Montgomery Counties.

Prior to joining Home Helpers in 2022, Mackenzie worked in the hospitality industry where she fell in love with making people feel welcomed at their home away from home. Mackenzie experienced the home care industry firsthand when a family member needed care. She developed an interest in helping others through their home health care journey after seeing the amazing impact the caregivers had, not only on her loved one who needed care, but also on her family.

Mackenzie graduated from Souderton Area High School before attending Community College and Florida Atlantic University for Hospitality Management. She grew up in Center Valley, Pennsylvania before moving to North Wales in 2021. She is an animal lover with two cats at home and enjoys travel, reading, painting and spending time with family and friends

Heidi is a Scheduling Coordinator at Home Helpers, supporting clients and caregivers throughout the Lehigh Valley area.

Heidi is a new addition to the Home Helpers team (Spring 2023), yet has over 35 years of medical scheduling experience. She is a clinically trained Medical Assistant and has held positions in different Medical specialties including Plastic Surgery, Family Medicine and Pulmonology.

Prior to Heidi joining the Home Helpers’ team she was her mother’s caregiver. She understands firsthand the care needs and concerns of the frail elderly, and uses that empathy when communicating with her clients, their families and our caregivers.

Heidi grew up in New Jersey and relocated to the Lehigh Valley area. In her free time, she loves to spend time with her children and grandchildren, attend concerts, enjoy her photography hobby, and make jewelry.

Marissa is a staffing coordinator at Home Helpers, supporting clients and caregivers throughout Bucks, Montgomery and Philadelphia Counties. She currently coordinates Home Helpers’ live-in clients, among other responsibilities.

Marissa joined the Home Helpers Team in 2023. Prior to Home Helpers, Marissa worked as a direct support professional supervisor for 7 years where she provided professional care to developmentally disabled individuals. She has 12 years’ experience as an operations manager where she thrived in a role with increased responsibility and authority, and worked above-and-beyond expectations.

Marissa grew up in Quakertown, PA, where she still resides, with her husband, Mazin, and her daughter, Mya (2 going on 13). Marissa believes in crafting anything DIY to make her newly-purchased house feel like a home. She prefers to build whatever she needs instead of buying it, and will do all home repairs using power tools.

Lindsay is a Human Resources Coordinator for Home Helpers, responsible for recruiting, onboarding, retention and a collection of HR generalist duties, including workers’ compensation claims administration.

Lindsay has been with Home Helpers since 2013, serving in various roles over time. Lindsay started her journey with Home Helpers as a caregiver and was eventually promoted to start our concierge program at Sterling Heights in Bethlehem. In 2016, Lindsay joined the administrative office team in Lansdale, where she currently works in our Human Resources Department.

Lindsay’s dedication to Home Helpers’ mission to care for our clients as if they were family, is reflected every day as she recruits staff to care for our clients. Lindsay’s main goal is to find caregivers who will have the same personality, drive and passion for caregiving as she showed when she started with Home Helpers.

Prior to coming to Home Helpers, Lindsay was using her Fine Arts and Photography degree as a studio photographer. Lindsay continues utilizing this degree as she freelances in the community and even donates her time to different charities such as the Angel 34 Foundation and the Montgomery County Centenarian celebration. Lindsay is always called upon to support any company initiative that requires creativity, artistic flair or photographic work.

In her spare time, she enjoys hiking, kayaking and other outdoor activities.

Mackenzie is a Human Resource Generalist at Home Helpers, responsible for recruiting, onboarding, retention and a collection of HR generalist duties.

Mackenzie is a new addition to the Home Helpers team (Fall 2023). Prior to Home Helpers, Mackenzie worked in the retail industry for 1 year as a Manager. She experienced the home care industry first-hand when her family members needed care. After seeing the impact the caregivers had on her family, she knew it was a field she was interested in working in. Luckily, she found her ideal role here at Home Helpers.

Mackenzie graduated from Great Valley High School in Malvern, PA before attending Bloomsburg University of Pennsylvania for Business Management and Administration. She was a member of the Delta Phi Epsilon Sorority and the Bloomsburg University Equestrian Team. She currently resides in Malvern, PA. In her free time, she enjoys spending time with family and friends.

Kathy Burke is the Office Manager for Home Helpers. She is responsible for accounting support, generally in the areas of accounts payable and receivable management, billing and payroll, office supply inventory management, and long term care policy administration.

After twenty-five years as the office manager of a large accounting firm, Kathy had retired to raise her children. At that firm, she worked and became friends with, one of the owners of Home Helpers, Greg Scheck.

During her retirement from the accounting firm, Kathy enjoyed raising her elementary/middle school age triplets. She was involved in many committees and association in their schools. “When they reached high school age, they informed me it was time to go back to work. One day while having lunch with the owner, I informed him I was contemplating going back into the workforce.“

Seven months after Home Helpers opened for business, Kathy had a place in our office, working with Greg, Frank and their sole nurse, along with a handful of caregivers and clients. Kathy witnessed the transformation of the agency from when it had only a handful of employees and a dozen or so clients, to its current size of several hundred employees and clients

Kathy is an avid reader, and enjoys walking and traveling with her husband and adult children in her spare time.

Beth is Home Helpers Receptionist and Operations Assistance.

Beth joined the Home Helpers family in 2013. We often refer to Beth as the “Voice of Home Helpers” or the “Director of First Impressions,” as she is usually the first person a caller to our office will interact with. We do not believe in automated voice mail systems that only serve to frustrate callers, especially those seeking immediate attention regarding a care need for their loved one or for themselves. When you call our office, you will experience remarkable customer service, and that begins with Beth.

Beth is passionate about what she does, and thoroughly enjoys making a difference in people’s lives. She states “having cared for my mother-in-law unexpectedly, I understand the sudden stress families are under.” I view every call as the opportunity to help put families’ minds at ease during a very difficult time. With an empathetic ear and tone, I hope to assure our customers that our team of care professionals can help them navigate through some challenging times.

Originally from New Jersey, Beth has a BS from Rutgers University, and has worked in the fashion industry and the spa industry before finding her place at Home Helpers.

Tom grew up in Yardley, Bucks County, PA, and graduated from Pensbury High school, in Fairless Hills, Pa. Tom received his BS in Industrial Engineering from Purdue University, and later went on to earn his MBA from LaSalle University. Tom’s engineering career in medical device manufacturing had him traveling the world, working with diverse teams who were focused on operational efficiencies and supply chain logistics.

A personal family care need, however, drew him to be interested in the home care industry. Tom is passionate about assuring quality care is delivered to our clients, as he knows, first hand from his own close family members, the value of a trusted and supportive care provider in the home. Because of these personal experiences, Tom was inspired to start his own Home Helpers agency in 2006, and quickly collaborated with his neighboring franchisees, Frank Esterle and Greg Scheck, to serve the community. The three ultimately decided to combine their service areas in 2008, and serve all of Bucks County, most of Montgomery County and the Lehigh Valley.

Tom is responsible for Client relationships in Bucks and Montgomery Counties and also oversees the Lehigh Valley Regional Office. Tom and his wife, Sharon, live in Doylestown, were they raised a son and daughter.

Greg grew up in Chalfont, Bucks County, and graduated from Central Bucks West High School in Doylestown. Greg earned his CPA shortly after graduating from Shippensburg University. Greg worked for several small to medium-sized accounting firms in the region, where he gained experience in audit, tax and IT services, accounting software. Greg had several clients in the non-profit world.
Greg is the CFO for our agency and is responsible for all Financial Accounting and Reporting, tax and audit needs, Billing and Payroll, Operations Software and vendor management. He also oversees the Operations Department which includes Scheduling and HR.
Greg became involved in the home care industry along with his brother-in-law, Frank Esterle, several years after the sudden loss of Frank’s father (Greg’s father-in-law) at a young age of 60. He saw first hand the need that arises when someone experiences a sudden change. Greg has first hand experience with Home Helpers’ caregivers, as he has utilized our services on different occasions for several of his own family members, and those of close friends and neighbors.
Greg lives in Doylestown with his wife, Karen, and two dogs Lexie and Rosie. Karen is a Registered Nurse who works in cardiac care nurse at Doylestown Hospital. Greg and Karen have two adult sons.

Frank is a graduate of Central Bucks West High School, in Doylestown, having grown up in Chalfont, PA. Frank earned his BS in Hospitality Administration from Cornell University, which is where he developed his passion for the service industry. Frank’s early career was in hospitality consulting services, with large international accounting and consulting firms. Frank also gained corporate finance experience during his career with Aramark’s Healthcare Support Services Division in Philadelphia.
The inspiration for Frank’s involvement in home care services was, sadly, due to the sudden death of his father (at age 60) in 2000. This shocking loss fueled Frank’s desire to make a difference in his community, and he quickly focused on the growing need for in-home care for individuals struggling during a difficult time. In late 2003, Frank found a match in Home Helpers, and in July 2004, partnered with his brother-in-law, Greg Scheck, CPA, to launch their initial agency. Frank and Greg then partnered with Tom Krupp in 2008 as they expanded their service area to include the entirety of Bucks County, most of Montgomery County and the Lehigh Valley.
Frank has been certified with the Society of Certified Senior Advisors® since 2006. Frank resides with his wife, Donna, and their dog, Tucker in North Wales, PA, where they raised their three sons.